rewindex

Outages by dayMay 3, 2022

Outages on May 3, 2022

UTC day 2022-05-03 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started
4labelled major or critical
22vendors with a new incident
12still open from earlier days

By vendor label: Critical 2 · Major 2 · Minor 16 · No impact listed 17 · 8 maintenance

Incidents started this day 37

VendorIncidentImpactStartedResolvedStatus
Logz.ioCustomers in us-east-1 experiencing issues with searchCritical (3 min)resolved
DialpadIssues with Outbound/Inbound callsCritical (46 min)resolved
PandaDocUnable to download document pdfsMajor (40 min)resolved
BitbucketUsers are not able to search users, assign fields, and user mentionMajor (1.1 h)resolved
XeroAndroid users may be experiencing issues with MFA Push Notifications when trying to log onto Xero Mobile appsMinor (4.2 h)resolved
SparkPostOutbound message delivery is delayed/slow for SparkPost and SparkPost Enterprise customersMinor (4.0 h)resolved
SinchDI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards one of our partners in MexicoMinor (1.3 h)resolved
CloudinaryPossible delays in receiving Cloudinary emails (password reset, email confirmation, reports)Minor (26 h)resolved
Scaleway[DC5] Public switch room 1 bay B10 connectivity issuesMinor (3 d)resolved
Scaleway[Webhosting] Classic hosting slowdownsMinor (44 h)resolved
JiraUsers are not able to search users, assign fields, and user mentionMinor (14 h)resolved
TwilioIncorrect SID Prefixes for Long Text MMS MessagesMinor (4.5 h)resolved
ConfluenceUsers are not able to search users, assign fields, and user mentionMinor (14 h)resolved
Scaleway[Elements] Identity verification issueMinor (17 h)resolved
TwilioSMS Delivery Failures and Delays To Megafone, Beeline and Tele2 Networks in RussiaMinor (2.8 h)resolved
BitriseUsers might be experiencing errors with Build InsightsMinor (1.8 h)resolved
MixpanelLoading issue with Navigation BarMinor (28 min)resolved
TwilioSMS Delivery Failure To Orange Network In CameroonMinor (7.7 h)resolved
PlivoDelivery delay on inbound SMS/MMS towards US phone numbers : Marquette, MIMinor (44 h)resolved
TwilioConsole Page Issue in AU1 Region for Twilio ProductsMinor (4.0 h)resolved
BitbucketPull Requests fail to renderNo impact listed (0 min)resolved
CanvaUsers may experience errors when accessing and editing designsNo impact listed (0 min)resolved
ConfluenceApps tab and other extension point functionality was degraded for users in the eu-central regionNo impact listed (0 min)resolved
JiraApps tab and other extension point functionality was degraded for users in the eu-central regionNo impact listed (0 min)resolved
HotjarSurveys list page is not availableNo impact listed (3.1 h)resolved
HotjarExternal survey links are displaying as white text on a white backgroundNo impact listed (5.3 h)resolved
PandaDocUnable to Generate PDF.No impact listed (0 min)resolved
TwilioStatuscallbacks Failing With an Internal ErrorNo impact listed (1.0 h)resolved
DialpadIntermittent call connection issuesNo impact listed (0 min)resolved
HeapTemporary Data LatencyNo impact listed (24 h)resolved
SinchDI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | MNOC-39530No impact listed (12 h)resolved
RevenueCatIncrease in integration latencyNo impact listed (0 min)resolved
RenderRedis Instances UnavailableNo impact listed (0 min)resolved
Retool401 Basic Auth errorsNo impact listed (1.7 h)resolved
TwilioOne-Way Audio on Outbound PSTN Calls to Colombia on April 30No impact listed (0 min)resolved
CloudinaryElevated errors ratesNo impact listed (1.0 h)resolved
BandwidthBandwidth Local Market Impairment - 342 - Marquette, MINo impact listed (44 h)resolved

Still open from earlier days 12

VendorIncidentImpactStartedResolvedStatus
Scaleway[FR-Par] Issues on S3 and all related servicesMajor (45 h)resolved
Deepgram[Developer Console Platform] API and UI OutageMajor (24 h)resolved
SinchDI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards multiple operators in MalaysiaMinor (10 d)resolved
ActiveCampaignWe are not seeing degraded campaign performance anymore at this point but are continuing to monitor.Minor (7 d)resolved
TwilioSMS Delivery Failures to a Subset of Twilio Denmark Phone NumbersMinor (18 d)resolved
TwilioSMS Delivery Delays To MTN AfghanistanMinor (23 h)resolved
TwilioPostflight Voice log2 db Shard Degraded due to Spike in TrafficMinor (10 h)resolved
SinchDelivery Issue Iraq - Asia CellMinor (6.8 h)resolved
TwilioHTTP 500 Errors for Studio Workflow EngineMinor (5.8 h)resolved
TwilioSMS Delivery Failures on Ukraine Vodafone NetworkMinor (3.0 h)resolved
TwilioHigh Latency in Twilio Console and WebsiteMinor (2.1 h)resolved
CloudinaryDelays in CDN logs affecting bandwidth reports and calculationsNo impact listed (4 d)resolved

Maintenance 8

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Logz.io, Dialpad, PandaDoc, Bitbucket, Xero, SparkPost, Sinch, Cloudinary, Scaleway, Jira, Twilio, Confluence.

Cite this

37 vendor-reported incidents started on 2022-05-03 (UTC) across 22 vendors, 4 labelled major or critical by the vendor.

Title
Outages on May 3, 2022
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2022-05-03

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