# Outages on May 3, 2022 (UTC)

> 37 incidents started on May 3, 2022 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Logz.io, Dialpad, PandaDoc); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2022-05-03
Last updated: 2022-05-10T06:30:00Z

- Incidents started: 37 (major/critical: 4, other: 33) across 22 vendors
- Still open from earlier days: 12 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 2, major 2, minor 16, none 17
- Previous day with incidents: [2022-05-02](https://rewindex.com/outages/2022-05-02.md) · Next: [2022-05-04](https://rewindex.com/outages/2022-05-04.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Customers in us-east-1 experiencing issues with search](https://rewindex.com/company/logz-io/incidents/w7bfdz8y16dm.md) | critical | 2022-05-03 13:37 UTC | 2022-05-03 13:40 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Issues with Outbound/Inbound calls](https://rewindex.com/company/dialpad/incidents/cxxnsy4dbsc0.md) | critical | 2022-05-03 18:44 UTC | 2022-05-03 19:30 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Unable to download document pdfs](https://rewindex.com/company/pandadoc/incidents/t950h8g34d82.md) | major | 2022-05-03 11:44 UTC | 2022-05-03 12:24 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Users are not able to search users, assign fields, and user mention](https://rewindex.com/company/bitbucket/incidents/pqy042vmqjdt.md) | major | 2022-05-03 14:24 UTC | 2022-05-03 15:32 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Android users may be experiencing issues with MFA Push Notifications when trying to log onto Xero Mobile apps](https://rewindex.com/company/xero/incidents/t4kx81gmkg2h.md) | minor | 2022-05-03 00:28 UTC | 2022-05-03 04:38 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Outbound message delivery is delayed/slow for SparkPost and SparkPost Enterprise customers](https://rewindex.com/company/sparkpost/incidents/qpmdll84x2wh.md) | minor | 2022-05-03 01:52 UTC | 2022-05-03 05:49 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards one of our partners in Mexico](https://rewindex.com/company/sinch/incidents/jv2c8q39swgt.md) | minor | 2022-05-03 03:50 UTC | 2022-05-03 05:08 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Possible delays in receiving Cloudinary emails (password reset, email confirmation, reports)](https://rewindex.com/company/cloudinary/incidents/nn33pcq2fkp4.md) | minor | 2022-05-03 07:05 UTC | 2022-05-04 09:32 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[DC5\] Public switch room 1 bay B10 connectivity issues](https://rewindex.com/company/scaleway/incidents/g5ndygrq3wth.md) | minor | 2022-05-03 13:39 UTC | 2022-05-06 12:04 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Classic hosting slowdowns](https://rewindex.com/company/scaleway/incidents/6hgwz3bz1xjs.md) | minor | 2022-05-03 14:08 UTC | 2022-05-05 10:00 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Users are not able to search users, assign fields, and user mention](https://rewindex.com/company/jira/incidents/f0zmjvc8y81x.md) | minor | 2022-05-03 14:19 UTC | 2022-05-04 04:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Incorrect SID Prefixes for Long Text MMS Messages](https://rewindex.com/company/twilio/incidents/fhgkssr5sf05.md) | minor | 2022-05-03 14:20 UTC | 2022-05-03 18:50 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Users are not able to search users, assign fields, and user mention](https://rewindex.com/company/confluence/incidents/0kblnjfd2q0y.md) | minor | 2022-05-03 14:21 UTC | 2022-05-04 04:18 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Elements\] Identity verification issue](https://rewindex.com/company/scaleway/incidents/jkd4nd3c9plf.md) | minor | 2022-05-03 16:33 UTC | 2022-05-04 09:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures and Delays To Megafone, Beeline and Tele2 Networks in Russia](https://rewindex.com/company/twilio/incidents/kgxqktzsv83f.md) | minor | 2022-05-03 16:34 UTC | 2022-05-03 19:24 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Users might be experiencing errors with Build Insights](https://rewindex.com/company/bitrise/incidents/16b04jn4pt94.md) | minor | 2022-05-03 17:29 UTC | 2022-05-03 19:17 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Loading issue with Navigation Bar](https://rewindex.com/company/mixpanel/incidents/nb5ywc67m3kg.md) | minor | 2022-05-03 18:23 UTC | 2022-05-03 18:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failure To Orange Network In Cameroon](https://rewindex.com/company/twilio/incidents/7y0y8pm93fws.md) | minor | 2022-05-03 18:41 UTC | 2022-05-04 02:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound SMS/MMS towards US phone numbers : Marquette, MI](https://rewindex.com/company/plivo/incidents/htmydc1whwtx.md) | minor | 2022-05-03 20:52 UTC | 2022-05-05 16:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Console Page Issue in AU1 Region for Twilio Products](https://rewindex.com/company/twilio/incidents/d1t4l1m64ydc.md) | minor | 2022-05-03 23:56 UTC | 2022-05-04 03:55 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Pull Requests fail to render](https://rewindex.com/company/bitbucket/incidents/hfcwqb70rbl7.md) | none | 2022-05-03 03:30 UTC | 2022-05-03 03:30 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users may experience errors when accessing and editing designs](https://rewindex.com/company/canva/incidents/j3f2df2r7b64.md) | none | 2022-05-03 06:59 UTC | 2022-05-03 06:59 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Apps tab and other extension point functionality was degraded for users in the eu-central region](https://rewindex.com/company/confluence/incidents/3vyp4y8x9szr.md) | none | 2022-05-03 08:50 UTC | 2022-05-03 08:50 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Apps tab and other extension point functionality was degraded for users in the eu-central region](https://rewindex.com/company/jira/incidents/30gzzkrl7gr0.md) | none | 2022-05-03 08:50 UTC | 2022-05-03 08:50 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Surveys list page is not available](https://rewindex.com/company/hotjar/incidents/ymk13g43mn87.md) | none | 2022-05-03 10:09 UTC | 2022-05-03 13:13 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [External survey links are displaying as white text on a white background](https://rewindex.com/company/hotjar/incidents/11jh96jmrr5f.md) | none | 2022-05-03 10:34 UTC | 2022-05-03 15:51 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Unable to Generate PDF.](https://rewindex.com/company/pandadoc/incidents/4hhm591pnwww.md) | none | 2022-05-03 11:42 UTC | 2022-05-03 11:42 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Statuscallbacks Failing With an Internal Error](https://rewindex.com/company/twilio/incidents/6g368m63m74v.md) | none | 2022-05-03 13:57 UTC | 2022-05-03 14:57 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Intermittent call connection issues](https://rewindex.com/company/dialpad/incidents/xfkk7sgd3qrj.md) | none | 2022-05-03 15:30 UTC | 2022-05-03 15:30 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/4tp439ssf6ms.md) | none | 2022-05-03 16:36 UTC | 2022-05-04 16:14 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39530](https://rewindex.com/company/sinch/incidents/291fqhbd7wzh.md) | none | 2022-05-03 17:20 UTC | 2022-05-04 05:29 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Increase in integration latency](https://rewindex.com/company/revenuecat/incidents/kd7svps06d9f.md) | none | 2022-05-03 17:30 UTC | 2022-05-03 17:30 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Redis Instances Unavailable](https://rewindex.com/company/render/incidents/kryjt3f7vvsk.md) | none | 2022-05-03 18:00 UTC | 2022-05-03 18:00 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [401 Basic Auth errors](https://rewindex.com/company/retool/incidents/klpzdcq3ybxh.md) | none | 2022-05-03 18:12 UTC | 2022-05-03 19:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [One-Way Audio on Outbound PSTN Calls to Colombia on April 30](https://rewindex.com/company/twilio/incidents/w05yyvc6fzpj.md) | none | 2022-05-03 18:32 UTC | 2022-05-03 18:32 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated errors rates](https://rewindex.com/company/cloudinary/incidents/8qjjlm9xmbqj.md) | none | 2022-05-03 20:14 UTC | 2022-05-03 21:16 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 342 - Marquette, MI](https://rewindex.com/company/bandwidth/incidents/8h6jtwm5lcql.md) | none | 2022-05-03 20:41 UTC | 2022-05-05 16:21 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[FR-Par\] Issues on S3 and all related services](https://rewindex.com/company/scaleway/incidents/8tftsbxyjw9n.md) | major | 2022-05-01 08:56 UTC | 2022-05-03 06:07 UTC | resolved |
| [Deepgram](https://rewindex.com/company/deepgram.md) | [\[Developer Console Platform\] API and UI Outage](https://rewindex.com/company/deepgram/incidents/0r8n69m352g3.md) | major | 2022-05-02 23:15 UTC | 2022-05-03 23:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards multiple operators in Malaysia](https://rewindex.com/company/sinch/incidents/6rlq78xd5jz3.md) | minor | 2022-04-29 05:24 UTC | 2022-05-09 17:09 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [We are not seeing degraded campaign performance anymore at this point but are continuing to monitor.](https://rewindex.com/company/activecampaign/incidents/th66kn4jz1y9.md) | minor | 2022-04-29 22:09 UTC | 2022-05-06 15:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to a Subset of Twilio Denmark Phone Numbers](https://rewindex.com/company/twilio/incidents/5rkphdcq70z7.md) | minor | 2022-05-02 01:23 UTC | 2022-05-19 17:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To MTN Afghanistan](https://rewindex.com/company/twilio/incidents/j85hpvg9ghsy.md) | minor | 2022-05-02 05:51 UTC | 2022-05-03 04:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Postflight Voice log2 db Shard Degraded due to Spike in Traffic](https://rewindex.com/company/twilio/incidents/mk0c37bhgglk.md) | minor | 2022-05-02 16:00 UTC | 2022-05-03 02:14 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/0hdgv6c26b02.md) | minor | 2022-05-02 20:50 UTC | 2022-05-03 03:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [HTTP 500 Errors for Studio Workflow Engine](https://rewindex.com/company/twilio/incidents/18t6cnyktwky.md) | minor | 2022-05-02 22:05 UTC | 2022-05-03 03:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Ukraine Vodafone Network](https://rewindex.com/company/twilio/incidents/d2kt8yrh8y1q.md) | minor | 2022-05-02 23:02 UTC | 2022-05-03 02:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [High Latency in Twilio Console and Website](https://rewindex.com/company/twilio/incidents/cgdg8sv3dd1q.md) | minor | 2022-05-02 23:21 UTC | 2022-05-03 01:25 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delays in CDN logs affecting bandwidth reports and calculations](https://rewindex.com/company/cloudinary/incidents/30tbkc3v5jk7.md) | none | 2022-04-29 13:51 UTC | 2022-05-03 01:53 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Maintenance of Zentrunk and Voice inbound calls](https://rewindex.com/company/plivo/incidents/mznd24z9l4f0.md) | maintenance | 2022-05-03 03:30 UTC | 2022-05-03 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/v4lbxv4dqkj9.md) | maintenance | 2022-05-03 04:00 UTC | 2022-05-03 11:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[Elements\] Instances API maintenance](https://rewindex.com/company/scaleway/incidents/08bfqjp4pph0.md) | maintenance | 2022-05-03 05:00 UTC | 2022-05-03 06:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators.](https://rewindex.com/company/scaleway/incidents/nx5c06g2mjcr.md) | maintenance | 2022-05-03 06:30 UTC | 2022-05-12 13:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance towards 2degrees in New Zealand](https://rewindex.com/company/sinch/incidents/z4tbzgs8x4wr.md) | maintenance | 2022-05-03 09:30 UTC | 2022-05-03 18:00 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Sandbox Scheduled Maintenance](https://rewindex.com/company/dnsimple/incidents/hdwbcssqyrjw.md) | maintenance | 2022-05-03 16:00 UTC | 2022-05-03 17:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Kazakhstan SMS Carrier Maintenance - Altel and Tele2](https://rewindex.com/company/twilio/incidents/3d6ry80kx97k.md) | maintenance | 2022-05-03 17:00 UTC | 2022-05-03 21:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Emergency Maintenance : Service degradation on Inbound/Outbound SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/48hxl55ydh0d.md) | maintenance | 2022-05-03 21:45 UTC | 2022-05-04 04:45 UTC | resolved |

## Cite this

37 vendor-reported incidents started on 2022-05-03 (UTC) across 22 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2022-05-03
- Citation: Rewindex daily outage roundup, “Outages on May 3, 2022” (2022-05-03 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2022-05-03 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 3, 2022 (2022-05-03)](https://rewindex.com/outages/2022-05-03)`


---
Canonical: https://rewindex.com/outages/2022-05-03 · Markdown: https://rewindex.com/outages/2022-05-03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:49.457Z