Xero: Android users may be experiencing issues with MFA Push Notifications when trying to log onto Xero Mobile apps
Timeline of updates
- resolved
We’ve investigated claims that some users are not receiving MFA Push Notifications when trying to log into Xero Mobile apps on Android devices. This only affected a small number of users that use Android devices and we’re urgently working on fully resolving the issue. In the meantime, users are still able to log into these mobile apps by using a back up MFA method. They can also select the ‘Remember Me’ option when logging into these Mobile Apps which will resolve this issue. Apologies for the inconvenience this has caused.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Xero, started 2022-05-03 00:28 UTC, resolved after 4.2 h, 1 update(s).
- Title
- Android users may be experiencing issues with MFA Push Notifications when trying to log onto Xero Mobile apps
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/t4kx81gmkg2h
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