# Canva in May 2022: incidents, uptime and changes

> Canva in May 2022: 9 incidents on its status page (1 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 9 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 7
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 99.85% free of any incident; outage time 35 min, incident time 1 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/canva/2022/04.md) · Next: [June 2022](https://rewindex.com/company/canva/2022/06.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may be experiencing issues using folders, uploading and purchasing images.](https://rewindex.com/company/canva/incidents/7qfcd0t38h72.md) | major | 2022-05-12 22:12 UTC | 2022-05-12 22:47 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users may experience errors when accessing and editing designs](https://rewindex.com/company/canva/incidents/j3f2df2r7b64.md) | none | 2022-05-03 06:59 UTC | 2022-05-03 06:59 UTC | 0 min | resolved |
| [Users with free accounts cannot place a print order of a design with paid elements](https://rewindex.com/company/canva/incidents/mxmyxzbq1nxc.md) | none | 2022-05-10 07:23 UTC | 2022-05-12 06:24 UTC | 47 h | resolved |
| [Users may be getting an error message when clicking the Resize button](https://rewindex.com/company/canva/incidents/zr09mndwm8dz.md) | none | 2022-05-10 12:10 UTC | 2022-05-10 12:10 UTC | 0 min | resolved |
| [Users may be experiencing issues using folders, uploading and purchasing images.](https://rewindex.com/company/canva/incidents/7qfcd0t38h72.md) | major | 2022-05-12 22:12 UTC | 2022-05-12 22:47 UTC | 35 min | resolved |
| [Some users might not be able to access Canva](https://rewindex.com/company/canva/incidents/pdwzjwfsg9v5.md) | none | 2022-05-25 02:21 UTC | 2022-05-25 02:44 UTC | 23 min | resolved |
| [Users may experience issues when editing text in a design made via external websites (e.g. Officeworks, Fedex)](https://rewindex.com/company/canva/incidents/cplzcpk43tk6.md) | none | 2022-05-26 07:22 UTC | 2022-05-26 07:46 UTC | 24 min | resolved |
| [User may encounter an error in searching for media](https://rewindex.com/company/canva/incidents/m69x2pn8bb4y.md) | minor | 2022-05-27 03:48 UTC | 2022-05-27 04:17 UTC | 29 min | resolved |
| [Delay in notification for pick-up orders](https://rewindex.com/company/canva/incidents/q1f15j31yfm5.md) | none | 2022-05-30 02:37 UTC | 2022-05-31 21:58 UTC | 43 h | resolved |
| [Elements not loading on elements tab](https://rewindex.com/company/canva/incidents/l1vsvhcblld9.md) | none | 2022-05-30 15:42 UTC | 2022-05-30 17:20 UTC | 1.6 h | resolved |

## Cite this

Canva posted 9 status incidents in May 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2022/05
- Citation: Canva, “Canva in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2022/05 (CC BY 4.0).
- Markdown link: `[Canva: Canva in May 2022 (2022-05-01)](https://rewindex.com/company/canva/2022/05)`


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Canonical: https://rewindex.com/company/canva/2022/05 · Markdown: https://rewindex.com/company/canva/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:55:41.606Z