# Outages on May 12, 2022 (UTC)

> 37 incidents started on May 12, 2022 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Snowflake, BigCommerce, Canva); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2022-05-12
Last updated: 2022-05-16T21:00:00Z

- Incidents started: 37 (major/critical: 3, other: 34) across 22 vendors
- Still open from earlier days: 9 · Maintenance windows: 19 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 23, none 11
- Previous day with incidents: [2022-05-11](https://rewindex.com/outages/2022-05-11.md) · Next: [2022-05-13](https://rewindex.com/outages/2022-05-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N.Virginia): MI-20220512-2](https://rewindex.com/company/snowflake/incidents/7x23p5sl3djt.md) | critical | 2022-05-12 16:23 UTC | 2022-05-12 18:25 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Carts being emptied and unable to checkout](https://rewindex.com/company/bigcommerce/incidents/ggghvbvgsxqh.md) | major | 2022-05-12 04:55 UTC | 2022-05-12 05:34 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users may be experiencing issues using folders, uploading and purchasing images.](https://rewindex.com/company/canva/incidents/7qfcd0t38h72.md) | major | 2022-05-12 22:12 UTC | 2022-05-12 22:47 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Case Management System Issues](https://rewindex.com/company/akamai/incidents/6wrzs33yqkt1.md) | minor | 2022-05-12 01:19 UTC | 2022-05-12 04:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Australian Mobile Number Cannot Be Purchased Using the Console or REST API](https://rewindex.com/company/twilio/incidents/htx11c7dt9g4.md) | minor | 2022-05-12 02:18 UTC | 2022-05-12 03:48 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] FTP access issues](https://rewindex.com/company/scaleway/incidents/8xsq7psc43jp.md) | minor | 2022-05-12 02:44 UTC | 2022-05-12 13:24 UTC | resolved |
| [Contentstack](https://rewindex.com/company/contentstack.md) | [Webhook Service Disruption](https://rewindex.com/company/contentstack/incidents/hw0bhggdzktx.md) | minor | 2022-05-12 09:20 UTC | 2022-05-12 09:35 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Error when installing  Facebook Channels.](https://rewindex.com/company/messagebird-bird/incidents/z5d2vztzvmks.md) | minor | 2022-05-12 09:46 UTC | 2022-05-12 10:20 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS Delivery Failures to United States & Canada for 10DLC senders](https://rewindex.com/company/messagebird-bird/incidents/lwbt86z37nnh.md) | minor | 2022-05-12 09:50 UTC | 2022-05-12 15:00 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Webhosting\] Platform 29 is unavailable](https://rewindex.com/company/scaleway/incidents/ryc54pdjsdd9.md) | minor | 2022-05-12 09:51 UTC | 2022-05-12 13:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Delays to Orange Network In Egypt](https://rewindex.com/company/twilio/incidents/k6fpcqcm4l4q.md) | minor | 2022-05-12 09:51 UTC | 2022-05-12 18:42 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Egypt](https://rewindex.com/company/sinch/incidents/nl5ng8s4kw17.md) | minor | 2022-05-12 10:03 UTC | 2022-05-12 20:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery Delays to Vodafone Network In Egypt](https://rewindex.com/company/twilio/incidents/04gznb08nnw5.md) | minor | 2022-05-12 11:19 UTC | 2022-05-13 00:24 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - US West2 - Snowflake Data Warehouse (Database): MI-20220512](https://rewindex.com/company/snowflake/incidents/0fdbl475jlft.md) | minor | 2022-05-12 13:25 UTC | 2022-05-12 23:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Ghana Glo](https://rewindex.com/company/twilio/incidents/7bj7bf0dv27n.md) | minor | 2022-05-12 13:47 UTC | 2022-05-12 18:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failure To Orange Network In Burkina Faso](https://rewindex.com/company/twilio/incidents/r48qls7v47nz.md) | minor | 2022-05-12 14:40 UTC | 2022-05-13 17:58 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/zvybs1p5wf43.md) | minor | 2022-05-12 15:09 UTC | 2022-05-12 15:29 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/bbsnhwfr3vt9.md) | minor | 2022-05-12 15:33 UTC | 2022-05-12 16:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to NetOne in Zimbabwe](https://rewindex.com/company/twilio/incidents/tshvmy7fplsb.md) | minor | 2022-05-12 18:36 UTC | 2022-05-12 23:28 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Push notification and web server outage](https://rewindex.com/company/expo/incidents/f6jwv6mgj7bs.md) | minor | 2022-05-12 18:58 UTC | 2022-05-12 20:00 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Missing fields affecting a subset of customers](https://rewindex.com/company/revenuecat/incidents/9xzqbzclvf3y.md) | minor | 2022-05-12 19:30 UTC | 2022-05-14 14:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Packet Loss in Voice Calls in US-West region](https://rewindex.com/company/twilio/incidents/6vzl3mxmv8vc.md) | minor | 2022-05-12 20:32 UTC | 2022-05-13 02:13 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Guide Deployment Impacted](https://rewindex.com/company/pendo/incidents/zhz4lpr4jt8n.md) | minor | 2022-05-12 20:57 UTC | 2022-05-12 21:48 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Backend API errors](https://rewindex.com/company/keeper/incidents/nzn7y7j2gkgd.md) | minor | 2022-05-12 21:14 UTC | 2022-05-13 00:34 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Graph queries are slow](https://rewindex.com/company/heap/incidents/gvbk9nd6tbvd.md) | minor | 2022-05-12 21:27 UTC | 2022-05-13 01:53 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some users are unable to login](https://rewindex.com/company/render/incidents/mw657fnn42fl.md) | minor | 2022-05-12 23:18 UTC | 2022-05-12 23:30 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: Facebook Integrations Are Temporarily Unavailable](https://rewindex.com/company/wix/incidents/5xd40nbxbyf1.md) | none | 2022-05-12 00:51 UTC | 2022-05-12 11:46 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Admins not being able to open Connected apps page in Site admin for some sites](https://rewindex.com/company/confluence/incidents/y8xw4hdlmrf0.md) | none | 2022-05-12 08:40 UTC | 2022-05-12 12:07 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Admins not being able to open Connected apps page in Site admin for some sites](https://rewindex.com/company/jira/incidents/02qtmlnfdh76.md) | none | 2022-05-12 08:40 UTC | 2022-05-12 12:07 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Event delays in eu-west-1](https://rewindex.com/company/segment/incidents/xwxfwl6zn0sg.md) | none | 2022-05-12 13:27 UTC | 2022-05-12 13:27 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Users were unable to access reports for several minutes](https://rewindex.com/company/activecampaign/incidents/fqfdfm0kcq27.md) | none | 2022-05-12 13:37 UTC | 2022-05-12 14:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating a Potential Issue with SMS Delivery Delay In Brazil](https://rewindex.com/company/twilio/incidents/rvpthycx5k23.md) | none | 2022-05-12 15:29 UTC | 2022-05-12 15:30 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Data Ingest Irregularities for US/EU Regions](https://rewindex.com/company/new-relic/incidents/c37cztnh0mx3.md) | none | 2022-05-12 17:00 UTC | 2022-05-12 17:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| MNOC-39775](https://rewindex.com/company/sinch/incidents/kr2dnq66blx4.md) | none | 2022-05-12 17:20 UTC | 2022-05-13 05:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Serverless Build Failures](https://rewindex.com/company/twilio/incidents/vrzkmx7sxx6r.md) | none | 2022-05-12 17:53 UTC | 2022-05-12 17:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Messaging Callback Services Timeouts Causing Debug Events to Time Out or Fail](https://rewindex.com/company/twilio/incidents/lb8b80mtjmqq.md) | none | 2022-05-12 18:17 UTC | 2022-05-12 18:34 UTC | resolved |
| [Dagster](https://rewindex.com/company/dagster.md) | [Dagster Cloud outage](https://rewindex.com/company/dagster/incidents/wqx877mzhy2g.md) | none | 2022-05-12 22:33 UTC | 2022-05-12 22:33 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Some Users are experiencing issues accessing Global Search](https://rewindex.com/company/xero/incidents/1wnms2mfgh4q.md) | major | 2022-05-11 05:19 UTC | 2022-05-12 01:12 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Certificate Provisioning Service Issues](https://rewindex.com/company/akamai/incidents/7p487pn8xx55.md) | minor | 2022-05-10 17:28 UTC | 2022-05-12 18:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to and From Tim Network Brazil](https://rewindex.com/company/twilio/incidents/9xzpdmw8p1zy.md) | minor | 2022-05-10 17:52 UTC | 2022-05-12 01:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some Super SIMs Experiencing Higher Latency Due to Data Routing Issue](https://rewindex.com/company/twilio/incidents/919y2mrxgws1.md) | minor | 2022-05-10 19:50 UTC | 2022-05-13 19:03 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on outbound Toll-free MMS towards US phone numbers : US-Cellular](https://rewindex.com/company/plivo/incidents/4mtbb1z6dlmv.md) | minor | 2022-05-11 06:13 UTC | 2022-05-12 12:08 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Certificate Provisioning Service Issues](https://rewindex.com/company/akamai/incidents/sztndhqcxg69.md) | minor | 2022-05-11 15:35 UTC | 2022-05-12 00:42 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [SMS Issue](https://rewindex.com/company/aircall/incidents/5q01wplw71vl.md) | minor | 2022-05-11 23:29 UTC | 2022-05-12 08:30 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users with free accounts cannot place a print order of a design with paid elements](https://rewindex.com/company/canva/incidents/mxmyxzbq1nxc.md) | none | 2022-05-10 07:23 UTC | 2022-05-12 06:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-39736](https://rewindex.com/company/sinch/incidents/gj6zzx83hw1p.md) | none | 2022-05-11 15:48 UTC | 2022-05-12 05:51 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Wasabi](https://rewindex.com/company/wasabi.md) | [\[Scheduled\] Wasabi Status Page Subscriber Feature Upgrade](https://rewindex.com/company/wasabi/incidents/vs4lr4pfzzj9.md) | maintenance | 2022-05-12 00:02 UTC | not resolved | unknown |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/753hhx4ysy5j.md) | maintenance | 2022-05-12 03:00 UTC | 2022-05-12 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/0vns3brkhkrp.md) | maintenance | 2022-05-12 03:00 UTC | 2022-05-12 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/md2vns3hr9kf.md) | maintenance | 2022-05-12 03:00 UTC | 2022-05-12 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US and Canada SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5zdmdzd0hq64.md) | maintenance | 2022-05-12 03:00 UTC | 2022-05-12 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/srjllmlx7pfj.md) | maintenance | 2022-05-12 04:00 UTC | 2022-05-12 08:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/jg06bg043bhw.md) | maintenance | 2022-05-12 04:00 UTC | 2022-05-12 06:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance for one of the tier 3 operator in United States \| Ref Number: \#2537](https://rewindex.com/company/sinch/incidents/psw39ysd3llc.md) | maintenance | 2022-05-12 04:00 UTC | 2022-05-12 08:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile](https://rewindex.com/company/twilio/incidents/05n9l5frnrq8.md) | maintenance | 2022-05-12 04:00 UTC | 2022-05-12 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/8t4ntcn17b9r.md) | maintenance | 2022-05-12 04:01 UTC | 2022-05-12 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 928 - Charlottesville, VA](https://rewindex.com/company/bandwidth/incidents/66pmrc9dl9sh.md) | maintenance | 2022-05-12 04:01 UTC | 2022-05-12 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Customer Dashboard Maintenance](https://rewindex.com/company/sinch/incidents/fp04bnh7gclg.md) | maintenance | 2022-05-12 06:00 UTC | 2022-05-12 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9707](https://rewindex.com/company/sinch/incidents/6zrl9p31q2qd.md) | maintenance | 2022-05-12 07:00 UTC | 2022-05-12 08:45 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [\[Scheduled\] Emergency Database Maintenance](https://rewindex.com/company/matillion/incidents/v4ltypbcyf98.md) | maintenance | 2022-05-12 13:01 UTC | 2022-05-12 13:55 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/k0dcdvg4xn6j.md) | maintenance | 2022-05-12 17:00 UTC | 2022-05-12 19:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/cwmw2fcnmvwh.md) | maintenance | 2022-05-12 20:00 UTC | 2022-05-13 01:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/w862j208x3kk.md) | maintenance | 2022-05-12 21:00 UTC | 2022-05-13 00:00 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [\[Scheduled\] Insights charts maintenance](https://rewindex.com/company/github-copilot/incidents/rw3k5dz04rqj.md) | maintenance | 2022-05-12 21:12 UTC | 2022-05-16 21:00 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [\[Scheduled\] Insights charts maintenance](https://rewindex.com/company/github/incidents/rw3k5dz04rqj.md) | maintenance | 2022-05-12 21:12 UTC | 2022-05-16 21:00 UTC | resolved |

## Cite this

37 vendor-reported incidents started on 2022-05-12 (UTC) across 22 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2022-05-12
- Citation: Rewindex daily outage roundup, “Outages on May 12, 2022” (2022-05-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2022-05-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 12, 2022 (2022-05-12)](https://rewindex.com/outages/2022-05-12)`


---
Canonical: https://rewindex.com/outages/2022-05-12 · Markdown: https://rewindex.com/outages/2022-05-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:52.093Z