CompaniesBigCommerceMonthly reportsMay 2022
BigCommerce in May 2022: incidents, uptime and changes
7incidents posted
1labelled major or critical
99.91%free of major/critical
99.12%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 39 min, incident time 6 h 29 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 5 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Carts being emptied and unable to checkout | Major | 39 min | resolved | 05-12 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability Issue | Minor | 20 min | resolved | 05-12 | |
| Availability Issue | Minor | 33 min | resolved | 05-12 | |
| Login issue for a subset of stores | Minor | 2.8 h | resolved | 05-13 | |
| Availability Issues | No impact listed | 0 min | resolved | 05-18 | |
| Intermittent Issue - Product Descriptions Not Loading | Minor | 10 min | resolved | 05-18 | |
| Indexing Delay | Minor | 2.0 h | resolved | 05-25 |
Cite this
BigCommerce posted 7 status incidents in May 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in May 2022
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2022/05