BigCommerce: Availability Issues
Timeline of updates
- resolved
Between 9:24 and 9:40, UTC BigCommerce engineers identified availability issues during the patching/maintenance of a single database cluster in its fleet, impacting a subset of merchants. During this period, services could perform read operations against the affected database cluster, however, write operations would have failed. Bigcommerce engineers have since brought the impacted database server back online to resolve the concern, and merchants should no longer be experiencing availability issues.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2022-05-18 09:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Availability Issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n
BigCommerce profileRecent BigCommerce incidentsAll outages on May 18, 2022BigCommerce in May 2022MarkdownJSON