# BigCommerce: Availability Issues

> BigCommerce status incident “Availability Issues” on 2022-05-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n
Last updated: 2022-05-18T09:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-05-18 09:30 UTC · Resolved: 2022-05-18 09:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/zlfm03bj691n](https://status.bigcommerce.com/incidents/zlfm03bj691n)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-05-18 09:30 UTC: Between 9:24 and 9:40, UTC BigCommerce engineers identified availability issues during the patching/maintenance of a single database cluster in its fleet, impacting a subset of merchants. During this period, services could perform read operations against the affected database cluster, however, write operations would have failed. Bigcommerce engineers have since brought the impacted database server back online to resolve the concern, and merchants should no longer be experiencing availability issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2022-05-18 09:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n
- Citation: BigCommerce, “Availability Issues” (2022-05-18 09:30 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issues (2022-05-18)](https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n · Markdown: https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/zlfm03bj691n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:05.636Z