# BigCommerce in May 2022: incidents, uptime and changes

> BigCommerce in May 2022: 7 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2022/05
Last updated: 2022-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 5, none 1
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 99.12% free of any incident; outage time 39 min, incident time 6 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2022](https://rewindex.com/company/bigcommerce/2022/04.md) · Next: [June 2022](https://rewindex.com/company/bigcommerce/2022/06.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Carts being emptied and unable to checkout](https://rewindex.com/company/bigcommerce/incidents/ggghvbvgsxqh.md) | major | 2022-05-12 04:55 UTC | 2022-05-12 05:34 UTC | 39 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Carts being emptied and unable to checkout](https://rewindex.com/company/bigcommerce/incidents/ggghvbvgsxqh.md) | major | 2022-05-12 04:55 UTC | 2022-05-12 05:34 UTC | 39 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/zvybs1p5wf43.md) | minor | 2022-05-12 15:09 UTC | 2022-05-12 15:29 UTC | 20 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/bbsnhwfr3vt9.md) | minor | 2022-05-12 15:33 UTC | 2022-05-12 16:06 UTC | 33 min | resolved |
| [Login issue for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc.md) | minor | 2022-05-13 15:23 UTC | 2022-05-13 18:08 UTC | 2.8 h | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/zlfm03bj691n.md) | none | 2022-05-18 09:30 UTC | 2022-05-18 09:30 UTC | 0 min | resolved |
| [Intermittent Issue - Product Descriptions Not Loading](https://rewindex.com/company/bigcommerce/incidents/7dglb2h1qntj.md) | minor | 2022-05-18 23:33 UTC | 2022-05-18 23:43 UTC | 10 min | resolved |
| [Indexing Delay](https://rewindex.com/company/bigcommerce/incidents/068b513tclt5.md) | minor | 2022-05-25 21:10 UTC | 2022-05-25 23:12 UTC | 2.0 h | resolved |

## Cite this

BigCommerce posted 7 status incidents in May 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2022/05
- Citation: BigCommerce, “BigCommerce in May 2022” (2022-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2022/05 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in May 2022 (2022-05-01)](https://rewindex.com/company/bigcommerce/2022/05)`


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Canonical: https://rewindex.com/company/bigcommerce/2022/05 · Markdown: https://rewindex.com/company/bigcommerce/2022/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:51.672Z