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CompaniesBigCommerceMonthly reportsJune 2022

BigCommerce in June 2022: incidents, uptime and changes

10incidents posted
2labelled major or critical
99.32%free of major/critical
98.68%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 53 min, incident time 9 h 27 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 7 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Storefront response timesCritical1.6 hresolved06-21
Issue affecting Control Panel login using SSOMajor3.3 hresolved06-09

Other incidents 8

IncidentImpactStartedDurationStatusDay
Availability Issues - www.bigcommerce.comNo impact listed7 minresolved06-07
Availability issue with subset of BigCommerce storesMinor24 minresolved06-07
Availability IssuesMinor23 minresolved06-13
Availability IssuesMinor1.3 hresolved06-17
Availability Issues with a subset of storesMinor10 minresolved06-24
Availability IssuesMinor40 minresolved06-26
Availability Issues with a subset of storesMinor9 minresolved06-27
Authorization issue for new accounts and appsMinor1.5 hresolved06-28

Cite this

BigCommerce posted 10 status incidents in June 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in June 2022
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2022/06

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