Outages by day/May 31, 2018
Outages on May 31, 2018
UTC day 2018-05-31 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
38incidents started
5labelled major or critical
28vendors with a new incident
6still open from earlier days
By vendor label: Major 5 · Minor 21 · No impact listed 12 · 1 maintenance
Incidents started this day 38
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Pusher | Issues in us2 cluster | Major | | (2.6 h) | resolved |
| GGorgias | Mailing (non-gmail) temporarily disabled | Major | | (46 min) | resolved |
| Buildkite | Job Cancelation Issues | Major | | (3.0 h) | resolved |
| SSmartsheet | We are aware there is a service incident and are investigating the issue | Major | | (57 min) | resolved |
| HubSpot | HubSpot is currently unavailable for all customers | Major | | (37 min) | resolved |
| Plivo | Voice API recording service impacted | Minor | | (5.3 h) | resolved |
| Shopify | 3rd party shipping rates not displaying correctly at checkout | Minor | | (57 min) | resolved |
| Shopify | Some stores unable to purchase USPS shipping labels. | Minor | | (3 min) | resolved |
| LLogRocket | Delayed index processing and search errors | Minor | | (28 min) | resolved |
| Buildkite | Elevated errors rates on the Agent API | Minor | | (30 min) | resolved |
| Plivo | Service impact - Outbound SMS - Towards Cellcard Network, Cambodia | Minor | | (2.7 h) | resolved |
| Greenhouse | Increased Harvest API Errors | Minor | | (34 min) | resolved |
| Elastic Cloud | Cluster logs are not accessible | Minor | | (32 h) | resolved |
| Elastic Cloud | Cluster metrics in eu-west-1 may be delayed or missing | Minor | | (9.6 h) | resolved |
| Datadog | Delayed monitor notifications | Minor | | (1.3 h) | resolved |
| BBraze | Investigating increased error rates in US 03 | Minor | | (1.0 h) | resolved |
| Help Scout | Search Issues | Minor | | (38 min) | resolved |
| HHoneycomb | Recovering from network issues | Minor | | (1.6 h) | resolved |
| Xero | Some users are unable to access Xero | Minor | | (57 min) | resolved |
| Greenhouse | Resume Parsing Unavailable for Greenhouse Recruiting | Minor | | (17 min) | resolved |
| Statuspage | System Metrics Delayed | Minor | | (2.8 h) | resolved |
| Contentful | Issues with the Web App / Content Management API | Minor | | (1.4 h) | resolved |
| HubSpot | Analytics processing is currently delayed for all customers | Minor | | (28 min) | resolved |
| Datadog | Logs intake delay | Minor | | (22 min) | resolved |
| Mailgun | Delayed Log Indexing | Minor | | (1.7 h) | resolved |
| Elastic Cloud | AWS N. Virginia Intermittent Outage | Minor | | (1.8 h) | resolved |
| Mapbox | Investigating increased latency levels | No impact listed | | (21 min) | resolved |
| Plivo | [Scheduled] Scheduled Maintenance : Incoming Calls and Outbound SMS in US and Canada will face one time issue | No impact listed | | (1.0 h) | resolved |
| BBandwidth | [Scheduled] Application Platform Maintenance | No impact listed | | (1.0 h) | resolved |
| BBugsnag | Event processing delayed | No impact listed | | (57 min) | resolved |
| CircleCI | Contexts UI outage | No impact listed | | (0 min) | resolved |
| Grafana Cloud | Hosted Grafana US-Central2 Outage | No impact listed | | (0 min) | resolved |
| PyPI (Python Infrastructure) | PyPI Backend Outage | No impact listed | | (0 min) | resolved |
| npm | Missing package versions after apparently successful publishes | No impact listed | | (25 h) | resolved |
| SSmartsheet | We are aware there is a service incident and are investigating the issue | No impact listed | | (6.6 h) | resolved |
| AAptible | EC2 Host Failure | No impact listed | | (1.4 h) | resolved |
| KKlaviyo | Delays in Email Sending, Event Processing, and Segmentation | No impact listed | | (1.6 h) | resolved |
| JFrog | AWS has identified EC2 connectivity issues | No impact listed | | (2.7 h) | resolved |
Still open from earlier days 6
| Vendor | Incident | Impact | Started | Resolved | Status |
|---|
| Buildkite | Job logs failing to upload | Major | | (55 min) | resolved |
| Bitrise | Issue with Android package downloads from jcenter.bintray.com | Minor | | (3 d) | resolved |
| Plivo | Emergency Maintenance : Voice Carrier in Netherland is conducting emergency maintenance | Minor | | (8.0 h) | resolved |
| BBandwidth | International SMS Incident | Minor | | (3.8 h) | resolved |
| DDNSimple | Issues with domain registrations, transfers, updates | No impact listed | | (6 d) | resolved |
| JFrog | Artifactory slowness/degraded performance in AWS USE1 region on May 29 between 11:45 PM Pacific Time to 1:00 PM Pacific Time | No impact listed | | (22 h) | resolved |
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Pusher, Gorgias, Buildkite, Smartsheet, HubSpot, Plivo, Shopify, LogRocket, Greenhouse, Elastic Cloud, Datadog, Braze.
Cite this
38 vendor-reported incidents started on 2018-05-31 (UTC) across 28 vendors, 5 labelled major or critical by the vendor.
- Title
- Outages on May 31, 2018
- Vendor
- Rewindex daily outage roundup
- Date
- URL
- https://rewindex.com/outages/2018-05-31