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Smartsheet: We are aware there is a service incident and are investigating the issue

Impact: majorStatus: resolvedStarted Resolved (57 min)1 updateSource: status.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    An automation activity which is used to configure DHCP/DNS services misconfigured these services which are critical for the Smartsheet Platform. The SRE and Engineering teams are investigating the root cause and processes which led to this failure in order to prevent this type of error from occurring in the future.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab). Smartsheet profile · Recent Smartsheet incidents · Markdown · JSON