Companies / Shopify / Monthly reports / May 2018
Shopify in May 2018: incidents, uptime and changes Overview Changes Uptime Monthly ← April 2018 All months June 2018 → 23 incidents posted
1 labelled major or critical
99.94% free of major/critical
95.45% free of any incident
0 price changes
0 notable page changes
Vendor-reported outage time 25 min, incident time 33 h 49 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days .
By vendor label:
Major and critical incidents 1 Other incidents 22 Incident Impact Started Duration Status Day Merchants are unable to view fulfilled items on the order show page. May 1, 2018, 15:18 51 min resolved 05-01 Interruption in service on some stores May 1, 2018, 19:00 9 min resolved 05-01 Search not working on Shopify admin and Shopify web pages May 1, 2018, 21:02 19 min resolved 05-01 Interruption in service on some stores May 2, 2018, 04:21 12 min resolved 05-02 Some stores unable to purchase UPS shipping labels. May 2, 2018, 14:48 1.0 h resolved 05-02 Interruption in service on some stores May 2, 2018, 20:55 28 min resolved 05-02 Admin not loading correctly for some stores May 3, 2018, 03:56 1.1 h resolved 05-03 Search results are stale on Shopify admin and Shopify web pages May 6, 2018, 11:20 1.8 h resolved 05-06 Admin not loading correctly for some stores May 7, 2018, 15:49 35 min resolved 05-07 Some stores unable to purchase Shopify shipping labels. May 9, 2018, 20:59 1.9 h resolved 05-09 Admin Homepage not loading correctly for some stores May 11, 2018, 01:08 25 min resolved 05-11 Analytics and reports not loading correctly May 18, 2018, 15:59 53 min resolved 05-18 Checkout completion delayed for some stores May 23, 2018, 07:48 1.5 h resolved 05-23 Shopify storefronts and admin not accessible on some stores May 23, 2018, 18:02 1.8 h resolved 05-23 USPS shipping rates not available at checkout May 24, 2018, 18:26 6.8 h resolved 05-24 Draft orders not allowing payment May 25, 2018, 15:49 1.4 h resolved 05-25 SSL certificate not showing on some stores May 29, 2018, 17:45 25 min resolved 05-29 USPS shipping rates not available at checkout May 30, 2018, 00:23 1.9 h resolved 05-30 USPS shipping rates not available at checkout May 30, 2018, 02:59 8.6 h resolved 05-30 Partner partner login and signup is not loading correctly. Merchants are unaffected May 30, 2018, 15:10 12 min resolved 05-30 3rd party shipping rates not displaying correctly at checkout May 31, 2018, 02:32 57 min resolved 05-31 Some stores unable to purchase USPS shipping labels. May 31, 2018, 03:29 3 min resolved 05-31
Cite this Shopify posted 23 status incidents in May 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.
Title Shopify in May 2018 Vendor Shopify Date 2018-05-01 00:00 UTC URL https://rewindex.com/company/shopify/2018/05 Copy citation Copy markdown link