Outages by dayMay 1, 2018

Outages on May 1, 2018

UTC day 2018-05-01 (May 1, 2018, 00:00 to May 1, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

15incidents started

3labelled major or critical

13vendors with a new incident

5still open from earlier days

By vendor label: Major 3 · Minor 6 · No impact listed 6 · 2 maintenance

Incidents started this day 15

Vendor	Incident	Impact	Started	Resolved	Status
PyPI (Python Infrastructure)	Python.org service disruption	Major	10:20	10:37 (17 min)	resolved
Cloudinary	Uploads of large, chunked videos fail	Major	16:00	16:00 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 620 - Rochester, MN, - 626 - St. Cloud, MN, - 636 - Fargo, ND	Major	17:27	May 2, 2018, 06:45 (13 h)	resolved
Twilio	Transcription Services Delay	Minor	04:45	06:27 (1.7 h)	resolved
Shopify	Merchants are unable to view fulfilled items on the order show page.	Minor	15:18	16:09 (51 min)	resolved
BigCommerce	Errors with applying Stencil themes	Minor	17:23	17:25 (2 min)	resolved
Harness	Issue executing workflows	Minor	17:28	18:04 (36 min)	resolved
Shopify	Interruption in service on some stores	Minor	19:00	19:09 (9 min)	resolved
Shopify	Search not working on Shopify admin and Shopify web pages	Minor	21:02	21:21 (19 min)	resolved
Unbounce	Email Templates Not Updated in Last 25 Days	No impact listed	01:20	01:50 (30 min)	resolved
DNSimple	Zone update issues in TKO	No impact listed	14:01	20:40 (6.7 h)	resolved
Grafana Cloud	Paris Worldping Probe Issues	No impact listed	14:41	16:17 (1.6 h)	resolved
Plivo	Inbound Calls are affected due to Transport issue on the Carrier Network - Rochester, St. Cloud, and Fargo	No impact listed	17:46	May 2, 2018, 06:50 (13 h)	resolved
Box	Degradation of Events and Admin Reporting Services	No impact listed	18:25	23:41 (5.3 h)	resolved
Klaviyo	Flow Email Sending Delays	No impact listed	21:06	22:05 (59 min)	resolved

Still open from earlier days 5

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	Delays in sending messages from US Toll-Free numbers	Minor	Apr 30, 2018, 14:54	01:09 (10 h)	resolved
LogRocket	Session Processing Delayed	Minor	Apr 30, 2018, 21:04	01:28 (4.4 h)	resolved
Plivo	Delays in Landline and Toll Free MT (outbound) SMS	No impact listed	Apr 30, 2018, 14:44	01:02 (10 h)	resolved
Heap	Temporary Data Latency	No impact listed	Apr 30, 2018, 16:59	05:17 (12 h)	resolved
PyPI (Python Infrastructure)	PyPI.org final migration	No impact listed	Apr 30, 2018, 23:04	01:59 (2.9 h)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
MessageBird (Bird)	[Scheduled] IP address change of api.messagebird.com	Maintenance	09:29	09:51 (22 min)	resolved
Unbounce	[Scheduled] Delay in Third Party Lead Delivery	Maintenance	22:00	22:59 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: PyPI (Python Infrastructure), Cloudinary, Bandwidth, Twilio, Shopify, BigCommerce, Harness, Unbounce, DNSimple, Grafana Cloud, Plivo, Box.

Cite this

15 vendor-reported incidents started on 2018-05-01 (UTC) across 13 vendors, 3 labelled major or critical by the vendor.

Title: Outages on May 1, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-05-01 00:00 UTC
URL: https://rewindex.com/outages/2018-05-01

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