rewindex

CompaniesTwilioMonthly reportsMay 2018

Twilio in May 2018: incidents, uptime and changes

32incidents posted
0labelled major or critical
100%free of major/critical
92.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 13 · No impact listed 19

Incidents 32

IncidentImpactStartedDurationStatusDay
Transcription Services DelayMinor1.7 hresolved05-01
Recordings transcriptions delayedMinor13 hresolved05-02
Elevated level of failed inbound calls to Brazil numbersNo impact listed54 minresolved05-04
Elevated deliverability issue of DLR for US Toll Free Number messagesNo impact listed14 minresolved05-06
Deliverability issue of DLRs for SMS messages to Sprint US phone numbersNo impact listed4.2 hresolved05-07
US Toll-free Messaging Outage Affecting Inbound and Outbound SMSMinor31 minresolved05-08
Inbound calls failures to a subset of Twilio Italy numbersNo impact listed6.0 hresolved05-14
Inbound SMS Failures to a small subset of UK Landline NumbersNo impact listed58 minresolved05-14
Elevated failures in fetching Calls, Messages and RecordingsMinor1.0 hresolved05-15
Elevated errors with Chat and SyncMinor38 minresolved05-15
Elevated rate of Connection timeouts for webhooks/callbacksNo impact listed0 minresolved05-15
Delay in logging pricing for SMS in Console and REST APIMinor6.0 hresolved05-15
US and Canada Toll-free Messaging Outage affecting Outbound SMSNo impact listed2.1 hresolved05-16
Wireless Usage API returning inaccurate resultsMinor8.4 hresolved05-16
Delivery issue for messages sent towards Malaysia U-mobileNo impact listed6.4 hresolved05-17
Delivery issue for messages sent towards Telkomsel IndonesiaNo impact listed1.6 hresolved05-17
Delivery issue for messages sent towards NTT Docomo JapanNo impact listed1.6 hresolved05-17
Inbound SMS failures to German NumbersNo impact listed1.1 hresolved05-17
Problems initiating porting requests via the console.No impact listed0 minresolved05-17
Elevated errors across Programmable Voice and Numbers APIsMinor32 minresolved05-17
Delivery-receipt delays for for some US short codesMinor2.8 hresolved05-18
Errors Accessing TwiML BinsMinor21 hresolved05-19
Errors with Chat and SyncNo impact listed0 minresolved05-22
Push Notifications Failed for New Chat UsersNo impact listed0 minresolved05-22
Outbound shortcode delivery to Verizon US degradedMinor1.1 hresolved05-23
Inbound Voice Issues to Canadian NumbersMinor1.7 hresolved05-23
[Scheduled] Customer Advisory - Toll-Free SMS carrier maintenance - 5/23, 21:00-22:00 PTNo impact listed59 minresolved05-24
Message and message delivery receipt delays to T-Mobile handsetsMinor30 minresolved05-25
Delays in Account Recovery and Phone Change Authy EmailsNo impact listed21 minresolved05-26
Outgoing SMS to Cambodia Cellcard deliverability issuesNo impact listed3.7 hresolved05-30
Elevated errors retrieving Programmable Voice Client insights data via console and APINo impact listed24 minresolved05-30
Retroactive - Message Delivery Delays to Verizon Handsets in the USNo impact listed2 minresolved05-30

Cite this

Twilio posted 32 status incidents in May 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in May 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/05

All Twilio monthsRecent incidentsMarkdown