Outages by dayMay 17, 2018

Outages on May 17, 2018

UTC day 2018-05-17 (May 17, 2018, 00:00 to May 17, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started

4labelled major or critical

14vendors with a new incident

4still open from earlier days

By vendor label: Major 4 · Minor 4 · No impact listed 13 · 1 maintenance

Incidents started this day 21

Vendor	Incident	Impact	Started	Resolved	Status
Mux	Elevated API Errors	Major	02:12	03:50 (1.6 h)	resolved
CircleCI	Circle 2.0 Workflows not executing	Major	16:44	23:51 (7.1 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - 562 - Beaumont, TX	Major	17:48	May 18, 2018, 01:05 (7.3 h)	resolved
Gorgias	Facebook and Instagram temporarily disabled	Major	18:25	May 18, 2018, 01:14 (6.8 h)	resolved
Semaphore	Logs are partially available	Minor	02:34	02:50 (16 min)	resolved
Expo	Unusually long queue times for Android build jobs	Minor	16:35	20:06 (3.5 h)	resolved
Dialpad	Experiencing issues with phone provisioning	Minor	19:15	19:38 (23 min)	resolved
Twilio	Elevated errors across Programmable Voice and Numbers APIs	Minor	22:12	22:44 (32 min)	resolved
Twilio	Delivery issue for messages sent towards Malaysia U-mobile	No impact listed	08:36	15:00 (6.4 h)	resolved
Twilio	Delivery issue for messages sent towards Telkomsel Indonesia	No impact listed	08:53	10:31 (1.6 h)	resolved
Twilio	Delivery issue for messages sent towards NTT Docomo Japan	No impact listed	09:52	11:27 (1.6 h)	resolved
HubSpot	Marketing email "Analyze" and "Performance" pages are failing to load for some customers	No impact listed	13:47	15:42 (1.9 h)	resolved
Twilio	Inbound SMS failures to German Numbers	No impact listed	15:52	16:59 (1.1 h)	resolved
Plivo	Outbound SMS DLR Issue	No impact listed	16:30	17:36 (1.1 h)	resolved
Twilio	Problems initiating porting requests via the console.	No impact listed	17:11	17:11 (0 min)	resolved
Discord	Unavailable Servers & DMs	No impact listed	18:24	22:11 (3.8 h)	resolved
LogRocket	Database migration	No impact listed	19:05	19:17 (12 min)	resolved
HubSpot	New Live Chat messages are not being sent to the Conversations Inbox	No impact listed	19:23	19:36 (13 min)	resolved
HubSpot	Integrations Directory is currently unavailable for some customers	No impact listed	19:30	19:45 (15 min)	resolved
Statuspage	Unexpected increase in database load, resulting in slow load times.	No impact listed	19:44	20:24 (40 min)	resolved
npm	Scoped Package Install Timeouts	No impact listed	23:15	May 18, 2018, 01:53 (2.6 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	Network Outage in France	Minor	May 15, 2018, 12:58	10:11 (45 h)	resolved
Twilio	Wireless Usage API returning inaccurate results	Minor	May 16, 2018, 22:46	07:13 (8.4 h)	resolved
Aircall	Incident on French inbound calls	No impact listed	May 15, 2018, 08:50	May 18, 2018, 08:25 (3 d)	resolved
npm	Timeouts during install	No impact listed	May 16, 2018, 14:30	03:09 (13 h)	resolved

Maintenance 1

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Application Platform Maintenance	Maintenance	09:01	10:00 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mux, CircleCI, Bandwidth, Gorgias, Semaphore, Expo, Dialpad, Twilio, HubSpot, Plivo, Discord, LogRocket.

Cite this

21 vendor-reported incidents started on 2018-05-17 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

Title: Outages on May 17, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-05-17 00:00 UTC
URL: https://rewindex.com/outages/2018-05-17

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