CompaniesGorgiasMonthly reportsMay 2018
Gorgias in May 2018: incidents, uptime and changes
4incidents posted
3labelled major or critical
98.95%free of major/critical
90.30%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 7 h 46 min, incident time 3.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 3 · Minor 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Major outage of the helpdesk | Major | 11 min | resolved | 05-14 | |
| Facebook and Instagram temporarily disabled | Major | 6.8 h | resolved | 05-17 | |
| Mailing (non-gmail) temporarily disabled | Major | 46 min | resolved | 05-31 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Ticket View counts are not updated | Minor | 3 d | resolved | 05-26 |
Cite this
Gorgias posted 4 status incidents in May 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in May 2018
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2018/05