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CompaniesPlivoMonthly reportsMay 2018

Plivo in May 2018: incidents, uptime and changes

25incidents posted
0labelled major or critical
100%free of major/critical
88.50%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 3.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 10 · No impact listed 15

Incidents 25

IncidentImpactStartedDurationStatusDay
Inbound Calls are affected due to Transport issue on the Carrier Network - Rochester, St. Cloud, and FargoNo impact listed13 hresolved05-01
Emergency Maintenance : A small subset of Outbound SMS to Maxis, Malaysia were impacted.No impact listed0 minresolved05-07
Toll Free SMS- Delays with Outbound and Inbound messages in US and CanadaNo impact listed1.5 hresolved05-08
Elevated failure of SIP registrationsMinor40 minresolved05-10
Network Outage in Italy (Areas affected are Ancona, Firenze and Padova)No impact listed1.5 hresolved05-14
Network Outage in FranceNo impact listed5.4 hresolved05-14
Network Outage in FranceMinor45 hresolved05-15
BrowserSDK and SIP Phones disconnectionNo impact listed0 minresolved05-15
Partial Outage : Outbound Toll Free SMS are impacted in US and CanadaMinor6.1 hresolved05-16
Outbound SMS - Degraded performanceNo impact listed1.1 hresolved05-16
Outbound SMS DLR IssueMinor2.8 hresolved05-16
Outbound SMS DLR IssueNo impact listed1.1 hresolved05-17
[Scheduled] Scheduled Maintenance by one of the carrier will affect a small set of Inbound DIDs in SwitzerlandNo impact listed4.0 hresolved05-22
Incident Report : Delivery Degradation of Outbound SMS in Bhutan - TashiCell (Tashi InfoComm Ltd)No impact listed1.1 hresolved05-23
Message Delivery Status towards India is not getting updatedMinor21 hresolved05-23
[Scheduled] Scheduled Maintenance by one of the carrier will affect a small set of Inbound DIDs in SwitzerlandNo impact listed4.0 hresolved05-23
[Scheduled] Scheduled Maintenance : One of the carrier is performing maintenance impacting a subset of DIDs will face a one time drop in calls and SMS that are in setup/initialisation processMinor1.0 hresolved05-24
Incident Report : Inbound calls in Israel are downNo impact listed21 minresolved05-29
Outbound SMS-Degraded PerformanceNo impact listed1.6 hresolved05-29
Incident Report : Inbound calls in Chile are downNo impact listed0 minresolved05-30
Inbound Voice Calls affected for few North American prefixesMinor3.7 hresolved05-30
Emergency Maintenance : Voice Carrier in Netherland is conducting emergency maintenanceMinor8.0 hresolved05-30
Voice API recording service impactedMinor5.3 hresolved05-31
[Scheduled] Scheduled Maintenance : Incoming Calls and Outbound SMS in US and Canada will face one time issueNo impact listed1.0 hresolved05-31
Service impact - Outbound SMS - Towards Cellcard Network, CambodiaMinor2.7 hresolved05-31

Maintenance 5

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Plivo posted 25 status incidents in May 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in May 2018
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2018/05

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