Outages by dayMay 15, 2018

Outages on May 15, 2018

UTC day 2018-05-15 (May 15, 2018, 00:00 to May 15, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

20incidents started

2labelled major or critical

14vendors with a new incident

3still open from earlier days

By vendor label: Major 2 · Minor 14 · No impact listed 4 · 5 maintenance

Incidents started this day 20

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Application Platform: Inbound and Outbound Traffic	Major	09:01	09:37 (36 min)	resolved
Amplitude	Data collection degraded and web reporting issues	Major	21:53	23:40 (1.8 h)	resolved
Xero	Issue printing tax returns in Xero Tax	Minor	07:41	09:04 (1.4 h)	resolved
Asana	Major Outage	Minor	12:33	14:04 (1.5 h)	resolved
Plivo	Network Outage in France	Minor	12:58	May 17, 2018, 10:11 (45 h)	resolved
Twilio	Elevated failures in fetching Calls, Messages and Recordings	Minor	13:15	14:15 (1.0 h)	resolved
ActiveCampaign	Campaign Delays	Minor	13:26	15:06 (1.7 h)	resolved
Twilio	Elevated errors with Chat and Sync	Minor	13:58	14:36 (38 min)	resolved
HubSpot	Unable to send emails from a connected account in HubSpot	Minor	14:22	14:41 (19 min)	resolved
Datadog	Logs web UI unavailable	Minor	14:26	14:28 (2 min)	resolved
Pusher	Requests timing out to the mt1 cluster	Minor	14:37	16:40 (2.0 h)	resolved
Aptible	Delays provisioning new Endpoints	Minor	14:48	15:44 (56 min)	resolved
CircleCI	Docker pull failures	Minor	14:50	15:46 (56 min)	resolved
Datadog	Errors in the logs web view	Minor	15:03	15:47 (44 min)	resolved
HubSpot	Marketing email sends are delayed for some customers	Minor	18:03	18:25 (22 min)	resolved
Twilio	Delay in logging pricing for SMS in Console and REST API	Minor	18:59	May 16, 2018, 01:01 (6.0 h)	resolved
Aircall	Incident on French inbound calls	No impact listed	08:50	May 18, 2018, 08:25 (3 d)	resolved
Smartsheet	App Slowness	No impact listed	16:10	May 16, 2018, 19:21 (27 h)	resolved
Twilio	Elevated rate of Connection timeouts for webhooks/callbacks	No impact listed	18:48	18:48 (0 min)	resolved
Plivo	BrowserSDK and SIP Phones disconnection	No impact listed	19:39	19:39 (0 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Unbounce	Domain Page Error Messaging and Non-Secure URL Displaying on Overview Page	Minor	May 10, 2018, 19:25	21:23 (5 d)	resolved
Opsgenie	Solarwinds integrations do not receive alerts	No impact listed	May 14, 2018, 21:30	May 16, 2018, 21:40 (2 d)	resolved
Twilio	Inbound SMS Failures to a small subset of UK Landline Numbers	No impact listed	May 14, 2018, 23:13	00:11 (58 min)	resolved

Maintenance 5

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	[Scheduled] Scheduled Database Maintenance	Maintenance	02:00	04:24 (2.4 h)	resolved
Amplitude	[Scheduled] Emergency upgrade of database	Maintenance	05:30	05:45 (15 min)	resolved
BigCommerce	[Scheduled] Scheduled Maintenance on Store Email - mail12.bigcommerce.com	Maintenance	07:02	07:58 (56 min)	resolved
Chargebee	[Scheduled] Important Maintenance Notice: TLS1.0, TLS 1.1 Deprecation	Maintenance	09:00	not resolved	unknown
Squarespace	[Scheduled] Squarespace Storage Maintenance	Maintenance	19:31	20:30 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Amplitude, Xero, Asana, Plivo, Twilio, ActiveCampaign, HubSpot, Datadog, Pusher, Aptible, CircleCI.

Cite this

20 vendor-reported incidents started on 2018-05-15 (UTC) across 14 vendors, 2 labelled major or critical by the vendor.

Title: Outages on May 15, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-05-15 00:00 UTC
URL: https://rewindex.com/outages/2018-05-15

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