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CompaniesHubSpotMonthly reportsMay 2018

HubSpot in May 2018: incidents, uptime and changes

20incidents posted
1labelled major or critical
99.91%free of major/critical
94.48%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 37 min, incident time 41 h 1 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 10 · No impact listed 9

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
HubSpot is currently unavailable for all customersMajor37 minresolved05-31

Other incidents 19

IncidentImpactStartedDurationStatusDay
Activities in the timeline removed after a contact updateMinor20 hresolved05-03
Messages & Conversations inboxes are not loading and some floating notifications are failing to send in EU regionMinor7.5 hresolved05-04
HubSpot notifications triggered since 17:07 GMT are delayed in sendingNo impact listed19 minresolved05-04
HubSpot notifications triggered between 19:00 - 19:30 GMT were delayed in sendingNo impact listed0 minresolved05-04
Processing of some opt-out list imports was delayed between May 5th and May 8thNo impact listed0 minresolved05-08
Updates to HubSpot CRM are currently delayed for all customersMinor11 minresolved05-14
Unable to send emails from a connected account in HubSpotMinor19 minresolved05-15
Marketing email sends are delayed for some customersMinor22 minresolved05-15
Sending emails with a connected account unavailableNo impact listed0 minresolved05-16
Unable to send emails from a connected account in HubSpotNo impact listed33 minresolved05-16
Marketing email "Analyze" and "Performance" pages are failing to load for some customersNo impact listed1.9 hresolved05-17
New Live Chat messages are not being sent to the Conversations InboxNo impact listed13 minresolved05-17
Integrations Directory is currently unavailable for some customersNo impact listed15 minresolved05-17
Email statistics are currently delayed for all customersMinor3.1 hresolved05-24
Logging emails through connected inbox is currently delayed for all customersMinor8.1 hresolved05-25
Real time email open and click notifications are unavailable for some HubSpot Sales Chrome extension usersMinor27 minresolved05-25
Email replies are not logging for O365 customersNo impact listed36 minresolved05-29
HubSpot Sales Sequences are currently unavailable for some/all customersMinor5 minresolved05-30
Analytics processing is currently delayed for all customersMinor28 minresolved05-31

Cite this

HubSpot posted 20 status incidents in May 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
HubSpot in May 2018
Vendor
HubSpot
Date
URL
https://rewindex.com/company/hubspot/2018/05

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