# HubSpot in May 2018: incidents, uptime and changes

> HubSpot in May 2018: 20 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of HubSpot’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hubspot/2018/05
Last updated: 2018-06-01T00:00:00Z

- Incidents posted: 20 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 10, none 9
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 94.48% free of any incident; outage time 37 min, incident time 41 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2018](https://rewindex.com/company/hubspot/2018/04.md) · Next: [June 2018](https://rewindex.com/company/hubspot/2018/06.md) · [All months](https://rewindex.com/company/hubspot/reports.md) · [HubSpot](https://rewindex.com/company/hubspot.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [HubSpot is currently unavailable for all customers](https://rewindex.com/company/hubspot/incidents/lwrjxg38hwvn.md) | major | 2018-05-31 22:06 UTC | 2018-05-31 22:43 UTC | 37 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Activities in the timeline removed after a contact update](https://rewindex.com/company/hubspot/incidents/zw0tslt4jx4k.md) | minor | 2018-05-03 00:28 UTC | 2018-05-03 20:44 UTC | 20 h | resolved |
| [Messages & Conversations inboxes are not loading and some floating notifications are failing to send in EU region](https://rewindex.com/company/hubspot/incidents/k8qtx6z9jsf8.md) | minor | 2018-05-04 10:09 UTC | 2018-05-04 17:36 UTC | 7.5 h | resolved |
| [HubSpot notifications triggered since 17:07 GMT are delayed in sending](https://rewindex.com/company/hubspot/incidents/t21nnpxvtc4f.md) | none | 2018-05-04 17:34 UTC | 2018-05-04 17:53 UTC | 19 min | resolved |
| [HubSpot notifications triggered between 19:00 - 19:30 GMT were delayed in sending](https://rewindex.com/company/hubspot/incidents/w9vqnn0wv7zn.md) | none | 2018-05-04 18:49 UTC | 2018-05-04 18:49 UTC | 0 min | resolved |
| [Processing of some opt-out list imports was delayed between May 5th and May 8th](https://rewindex.com/company/hubspot/incidents/q9wyl2zwjbbl.md) | none | 2018-05-08 17:32 UTC | 2018-05-08 17:32 UTC | 0 min | resolved |
| [Updates to HubSpot CRM are currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/qyfk7sl8yff4.md) | minor | 2018-05-14 19:08 UTC | 2018-05-14 19:19 UTC | 11 min | resolved |
| [Unable to send emails from a connected account in HubSpot](https://rewindex.com/company/hubspot/incidents/805b2g268l2f.md) | minor | 2018-05-15 14:22 UTC | 2018-05-15 14:41 UTC | 19 min | resolved |
| [Marketing email sends are delayed for some customers](https://rewindex.com/company/hubspot/incidents/2gr1v245knr3.md) | minor | 2018-05-15 18:03 UTC | 2018-05-15 18:25 UTC | 22 min | resolved |
| [Sending emails with a connected account unavailable](https://rewindex.com/company/hubspot/incidents/73bj85wv9c77.md) | none | 2018-05-16 20:41 UTC | 2018-05-16 20:41 UTC | 0 min | resolved |
| [Unable to send emails from a connected account in HubSpot](https://rewindex.com/company/hubspot/incidents/4b1fk0b3f3hj.md) | none | 2018-05-16 21:08 UTC | 2018-05-16 21:41 UTC | 33 min | resolved |
| [Marketing email "Analyze" and "Performance" pages are failing to load for some customers](https://rewindex.com/company/hubspot/incidents/lzj16mtcdfjt.md) | none | 2018-05-17 13:47 UTC | 2018-05-17 15:42 UTC | 1.9 h | resolved |
| [New Live Chat messages are not being sent to the Conversations Inbox](https://rewindex.com/company/hubspot/incidents/mrj808jq8k2z.md) | none | 2018-05-17 19:23 UTC | 2018-05-17 19:36 UTC | 13 min | resolved |
| [Integrations Directory is currently unavailable for some customers](https://rewindex.com/company/hubspot/incidents/xd5f6ph87qth.md) | none | 2018-05-17 19:30 UTC | 2018-05-17 19:45 UTC | 15 min | resolved |
| [Email statistics are currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/hwbmjffc09pm.md) | minor | 2018-05-24 21:52 UTC | 2018-05-25 01:01 UTC | 3.1 h | resolved |
| [Logging emails through connected inbox is currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/fby7mpt2qb9z.md) | minor | 2018-05-25 18:10 UTC | 2018-05-26 02:17 UTC | 8.1 h | resolved |
| [Real time email open and click notifications are unavailable for some HubSpot Sales Chrome extension users](https://rewindex.com/company/hubspot/incidents/7npb07cjbm8l.md) | minor | 2018-05-25 19:48 UTC | 2018-05-25 20:15 UTC | 27 min | resolved |
| [Email replies are not logging for O365 customers](https://rewindex.com/company/hubspot/incidents/vmv3qpy2n4jc.md) | none | 2018-05-29 16:17 UTC | 2018-05-29 16:53 UTC | 36 min | resolved |
| [HubSpot Sales Sequences are currently unavailable for some/all customers](https://rewindex.com/company/hubspot/incidents/pxf836qvjsjn.md) | minor | 2018-05-30 16:11 UTC | 2018-05-30 16:16 UTC | 5 min | resolved |
| [HubSpot is currently unavailable for all customers](https://rewindex.com/company/hubspot/incidents/lwrjxg38hwvn.md) | major | 2018-05-31 22:06 UTC | 2018-05-31 22:43 UTC | 37 min | resolved |
| [Analytics processing is currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/lgjmbsvy9hzq.md) | minor | 2018-05-31 23:19 UTC | 2018-05-31 23:47 UTC | 28 min | resolved |

## Cite this

HubSpot posted 20 status incidents in May 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hubspot/2018/05
- Citation: HubSpot, “HubSpot in May 2018” (2018-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hubspot/2018/05 (CC BY 4.0).
- Markdown link: `[HubSpot: HubSpot in May 2018 (2018-05-01)](https://rewindex.com/company/hubspot/2018/05)`


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Canonical: https://rewindex.com/company/hubspot/2018/05 · Markdown: https://rewindex.com/company/hubspot/2018/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:23.178Z