rewindex

CompaniesXeroMonthly reportsMay 2018

Xero in May 2018: incidents, uptime and changes

10incidents posted
1labelled major or critical
99.93%free of major/critical
98.30%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 31 min, incident time 12 h 38 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 9

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Issues logging into WorkflowMax, Xero Practice Manager, NZ and AU Tax.Major31 minresolved05-14

Other incidents 9

IncidentImpactStartedDurationStatusDay
Users are receiving errors in new reportsMinor43 minresolved05-02
Users are receiving errors in the new Account Transactions reportMinor36 minresolved05-02
Some users will experience slowness or errors when accessing or using Xero, and Xero Practice ManagerMinor2.0 hresolved05-04
Xero Tax issue communicating with ATO on SBR channelMinor5.0 hresolved05-07
Intermittent issues when using Xero ProjectsMinor15 minresolved05-09
Performance issues with WorkflowMax, Xero Practice Manager and NZ and AU TaxMinor19 minresolved05-09
Issue printing tax returns in Xero TaxMinor1.4 hresolved05-15
Some Users are unable to log into XeroMinor50 minresolved05-30
Some users are unable to access XeroMinor57 minresolved05-31

Cite this

Xero posted 10 status incidents in May 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in May 2018
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2018/05

All Xero monthsRecent incidentsMarkdown