Outages by dayMay 2, 2018

Outages on May 2, 2018

UTC day 2018-05-02 (May 2, 2018, 00:00 to May 2, 2018, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started

3labelled major or critical

17vendors with a new incident

2still open from earlier days

By vendor label: Major 3 · Minor 11 · No impact listed 7 · 2 maintenance

Incidents started this day 21

Vendor	Incident	Impact	Started	Resolved	Status
Expo	expo.io unavailable	Major	20:55	21:43 (48 min)	resolved
Unbounce	Chat Support Currently Unavailable	Major	20:59	22:53 (1.9 h)	resolved
Grafana Cloud	Hosted Grafana US-Central Outage	Major	21:02	21:52 (50 min)	resolved
Xero	Users are receiving errors in new reports	Minor	01:49	02:32 (43 min)	resolved
Twilio	Recordings transcriptions delayed	Minor	03:39	16:13 (13 h)	resolved
Xero	Users are receiving errors in the new Account Transactions report	Minor	03:54	04:30 (36 min)	resolved
Shopify	Interruption in service on some stores	Minor	04:21	04:33 (12 min)	resolved
Datadog	Delays processing trace data	Minor	11:47	12:15 (28 min)	resolved
Contentful	Preview API increased response times	Minor	13:41	14:15 (34 min)	resolved
Klaviyo	Delays in Real-Time Segmentation Processing	Minor	14:09	May 4, 2018, 01:39 (36 h)	resolved
Shopify	Some stores unable to purchase UPS shipping labels.	Minor	14:48	15:48 (1.0 h)	resolved
Greenhouse	Delayed Email Delivery in Greenhouse Recruiting	Minor	19:23	21:56 (2.5 h)	resolved
Shopify	Interruption in service on some stores	Minor	20:55	21:23 (28 min)	resolved
JFrog	Artifactory SAAS instances in Google cloud US Central region are experiencing degraded performance/slowness	Minor	21:16	May 3, 2018, 00:25 (3.1 h)	resolved
Unbounce	Some sites are not working over SSL (https)	No impact listed	02:00	07:19 (5.3 h)	resolved
Snyk	Intermittent availability to Snyk services	No impact listed	09:01	09:08 (7 min)	resolved
npm	replicate.npmjs.com maintenance	No impact listed	14:13	15:25 (1.2 h)	resolved
Cloudinary	Imagga addon errors	No impact listed	14:27	17:11 (2.7 h)	resolved
FullStory	Delayed session processing	No impact listed	18:28	May 3, 2018, 01:10 (6.7 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Partial Outage	No impact listed	21:07	21:07 (0 min)	resolved
Bitbucket	New Bitbucket Pipelines executions/invocations failed during the “Build Setup” stage	No impact listed	21:20	21:20 (0 min)	resolved

Still open from earlier days 2

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 620 - Rochester, MN, - 626 - St. Cloud, MN, - 636 - Fargo, ND	Major	May 1, 2018, 17:27	06:45 (13 h)	resolved
Plivo	Inbound Calls are affected due to Transport issue on the Carrier Network - Rochester, St. Cloud, and Fargo	No impact listed	May 1, 2018, 17:46	06:50 (13 h)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	[Scheduled] AWS Sao Paulo Proxy replacement	Maintenance	00:45	04:37 (3.9 h)	resolved
MessageBird (Bird)	[Scheduled] IP address change of SMPP platform	Maintenance	09:29	May 3, 2018, 15:14 (30 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Expo, Unbounce, Grafana Cloud, Xero, Twilio, Shopify, Datadog, Contentful, Klaviyo, Greenhouse, JFrog, Snyk.

Cite this

21 vendor-reported incidents started on 2018-05-02 (UTC) across 17 vendors, 3 labelled major or critical by the vendor.

Title: Outages on May 2, 2018
Vendor: Rewindex daily outage roundup
Date: 2018-05-02 00:00 UTC
URL: https://rewindex.com/outages/2018-05-02

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