# Outages on May 2, 2018 (UTC)

> 21 incidents started on May 2, 2018 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Expo, Unbounce, Grafana Cloud); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-05-02
Last updated: 2018-05-04T01:39:00Z

- Incidents started: 21 (major/critical: 3, other: 18) across 17 vendors
- Still open from earlier days: 2 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: major 3, minor 11, none 7
- Previous day with incidents: [2018-05-01](https://rewindex.com/outages/2018-05-01.md) · Next: [2018-05-03](https://rewindex.com/outages/2018-05-03.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Expo](https://rewindex.com/company/expo.md) | [expo.io unavailable](https://rewindex.com/company/expo/incidents/7sbjl5wqkbtt.md) | major | 2018-05-02 20:55 UTC | 2018-05-02 21:43 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Chat Support Currently Unavailable](https://rewindex.com/company/unbounce/incidents/7cbwq0jl2j52.md) | major | 2018-05-02 20:59 UTC | 2018-05-02 22:53 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Hosted Grafana US-Central Outage](https://rewindex.com/company/grafana-cloud/incidents/6ldc5ybllcz8.md) | major | 2018-05-02 21:02 UTC | 2018-05-02 21:52 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are receiving errors in new reports](https://rewindex.com/company/xero/incidents/zn3hz5m766cj.md) | minor | 2018-05-02 01:49 UTC | 2018-05-02 02:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Recordings transcriptions delayed](https://rewindex.com/company/twilio/incidents/fsz4fhk4jzl9.md) | minor | 2018-05-02 03:39 UTC | 2018-05-02 16:13 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are receiving errors in the new Account Transactions report](https://rewindex.com/company/xero/incidents/5wv2kl06sjsg.md) | minor | 2018-05-02 03:54 UTC | 2018-05-02 04:30 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/bcc18ngbp31k.md) | minor | 2018-05-02 04:21 UTC | 2018-05-02 04:33 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delays processing trace data](https://rewindex.com/company/datadog/incidents/7khrmm01vmd7.md) | minor | 2018-05-02 11:47 UTC | 2018-05-02 12:15 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Preview API increased response times](https://rewindex.com/company/contentful/incidents/95c9cp1bg46v.md) | minor | 2018-05-02 13:41 UTC | 2018-05-02 14:15 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Real-Time Segmentation Processing](https://rewindex.com/company/klaviyo/incidents/dwm9qk22lppg.md) | minor | 2018-05-02 14:09 UTC | 2018-05-04 01:39 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase UPS shipping labels.](https://rewindex.com/company/shopify/incidents/7spzhtxmbthb.md) | minor | 2018-05-02 14:48 UTC | 2018-05-02 15:48 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Delayed Email Delivery in Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/h298ndvbwly5.md) | minor | 2018-05-02 19:23 UTC | 2018-05-02 21:56 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/l777r7ytbj8k.md) | minor | 2018-05-02 20:55 UTC | 2018-05-02 21:23 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory SAAS instances in Google cloud US Central region are experiencing degraded performance/slowness](https://rewindex.com/company/jfrog/incidents/w24wmw9m3lw0.md) | minor | 2018-05-02 21:16 UTC | 2018-05-03 00:25 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Some sites are not working over SSL (https)](https://rewindex.com/company/unbounce/incidents/7whpfk98p1x9.md) | none | 2018-05-02 02:00 UTC | 2018-05-02 07:19 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Intermittent availability to Snyk services](https://rewindex.com/company/snyk/incidents/qpxtsl3p4y3d.md) | none | 2018-05-02 09:01 UTC | 2018-05-02 09:08 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [replicate.npmjs.com maintenance](https://rewindex.com/company/npm/incidents/1wxnyxz5bg03.md) | none | 2018-05-02 14:13 UTC | 2018-05-02 15:25 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Imagga addon errors](https://rewindex.com/company/cloudinary/incidents/mjfh6gmq7hrk.md) | none | 2018-05-02 14:27 UTC | 2018-05-02 17:11 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Delayed session processing](https://rewindex.com/company/fullstory/incidents/jqz8yv9snd9j.md) | none | 2018-05-02 18:28 UTC | 2018-05-03 01:10 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Partial Outage](https://rewindex.com/company/lightstep/incidents/cw3tk891n9kd.md) | none | 2018-05-02 21:07 UTC | 2018-05-02 21:07 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [New Bitbucket Pipelines executions/invocations failed during the “Build Setup” stage](https://rewindex.com/company/bitbucket/incidents/7rt2cbwb8v62.md) | none | 2018-05-02 21:20 UTC | 2018-05-02 21:20 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 620 - Rochester, MN, - 626 - St. Cloud, MN, - 636 - Fargo, ND](https://rewindex.com/company/bandwidth/incidents/dn43by2w98rv.md) | major | 2018-05-01 17:27 UTC | 2018-05-02 06:45 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Calls are affected due to Transport issue on the Carrier Network - Rochester, St. Cloud, and Fargo](https://rewindex.com/company/plivo/incidents/hkw7f5tlm8qc.md) | none | 2018-05-01 17:46 UTC | 2018-05-02 06:50 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] AWS Sao Paulo Proxy replacement](https://rewindex.com/company/elastic-cloud/incidents/f3y6wqvy7jm9.md) | maintenance | 2018-05-02 00:45 UTC | 2018-05-02 04:37 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] IP address change of SMPP platform](https://rewindex.com/company/messagebird-bird/incidents/yncyhy1zqszj.md) | maintenance | 2018-05-02 09:29 UTC | 2018-05-03 15:14 UTC | resolved |

## Cite this

21 vendor-reported incidents started on 2018-05-02 (UTC) across 17 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-05-02
- Citation: Rewindex daily outage roundup, “Outages on May 2, 2018” (2018-05-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-05-02 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 2, 2018 (2018-05-02)](https://rewindex.com/outages/2018-05-02)`


---
Canonical: https://rewindex.com/outages/2018-05-02 · Markdown: https://rewindex.com/outages/2018-05-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:16:14.742Z