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CompaniesXeroMonthly reportsJune 2018

Xero in June 2018: incidents, uptime and changes

10incidents posted
3labelled major or critical
99.25%free of major/critical
98.22%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 22 min, incident time 12 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 4 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Intermittent login issues for some usersMajor1.1 hresolved06-13
Some users may experience issues with login and performance in XeroMajor57 minresolved06-21
Users unable to run Payroll reports in XeroMajor3.3 hresolved06-24

Other incidents 7

IncidentImpactStartedDurationStatusDay
Some users may experience errors within XeroMinor49 minresolved06-05
Some users are unable to access Workflow Max and some areas of XeroNo impact listed1.3 hresolved06-06
Users unable to log into XeroNo impact listed0 minresolved06-12
Some users are unable to access the tax tab for employees in AU PayrollMinor32 minresolved06-19
Maintenance is scheduled on Sunday, 24/06/2018 at 8 AM NZT.No impact listed2.3 hresolved06-23
Performance issues when working in Xero PayrollMinor4.4 hresolved06-25
Intermittent Performance Issues and Errors in Workflowmax and Xero Practice ManagerMinor1.7 hresolved06-29

Cite this

Xero posted 10 status incidents in June 2018 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in June 2018
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2018/06

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