# Plivo in May 2018: incidents, uptime and changes

> Plivo in May 2018: 25 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2018/05
Last updated: 2018-06-01T00:00:00Z

- Incidents posted: 25 (major/critical: 0) · Maintenance: 5
- By vendor impact label: minor 10, none 15
- Uptime (vendor-reported): 100% free of major/critical incidents, 88.50% free of any incident; outage time 0 min, incident time 3.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2018](https://rewindex.com/company/plivo/2018/04.md) · Next: [June 2018](https://rewindex.com/company/plivo/2018/06.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Calls are affected due to Transport issue on the Carrier Network - Rochester, St. Cloud, and Fargo](https://rewindex.com/company/plivo/incidents/hkw7f5tlm8qc.md) | none | 2018-05-01 17:46 UTC | 2018-05-02 06:50 UTC | 13 h | resolved |
| [Emergency Maintenance :  A small subset of Outbound SMS to Maxis, Malaysia were impacted.](https://rewindex.com/company/plivo/incidents/sm47qkw2mc9n.md) | none | 2018-05-07 06:16 UTC | 2018-05-07 06:16 UTC | 0 min | resolved |
| [Toll Free SMS- Delays with Outbound and Inbound messages in US and Canada](https://rewindex.com/company/plivo/incidents/h96znwq2hmvd.md) | none | 2018-05-08 00:53 UTC | 2018-05-08 02:22 UTC | 1.5 h | resolved |
| [Elevated failure of SIP registrations](https://rewindex.com/company/plivo/incidents/cbbrzysn6l4l.md) | minor | 2018-05-10 03:34 UTC | 2018-05-10 04:14 UTC | 40 min | resolved |
| [Network Outage in Italy (Areas affected are Ancona, Firenze and Padova)](https://rewindex.com/company/plivo/incidents/c1zjp795syn7.md) | none | 2018-05-14 14:49 UTC | 2018-05-14 16:17 UTC | 1.5 h | resolved |
| [Network Outage in France](https://rewindex.com/company/plivo/incidents/btc0dljx11vn.md) | none | 2018-05-14 14:52 UTC | 2018-05-14 20:14 UTC | 5.4 h | resolved |
| [Network Outage in France](https://rewindex.com/company/plivo/incidents/w5by7dpx9p42.md) | minor | 2018-05-15 12:58 UTC | 2018-05-17 10:11 UTC | 45 h | resolved |
| [BrowserSDK and SIP Phones disconnection](https://rewindex.com/company/plivo/incidents/3bwdk4mp13m4.md) | none | 2018-05-15 19:39 UTC | 2018-05-15 19:39 UTC | 0 min | resolved |
| [Partial Outage :  Outbound Toll Free SMS are impacted in US and Canada](https://rewindex.com/company/plivo/incidents/md88fk9gt27k.md) | minor | 2018-05-16 06:06 UTC | 2018-05-16 12:14 UTC | 6.1 h | resolved |
| [Outbound SMS - Degraded performance](https://rewindex.com/company/plivo/incidents/331765fksvcj.md) | none | 2018-05-16 15:02 UTC | 2018-05-16 16:10 UTC | 1.1 h | resolved |
| [Outbound SMS DLR Issue](https://rewindex.com/company/plivo/incidents/htc42dtcv69b.md) | minor | 2018-05-16 17:01 UTC | 2018-05-16 19:51 UTC | 2.8 h | resolved |
| [Outbound SMS DLR Issue](https://rewindex.com/company/plivo/incidents/23bdz19vgxmg.md) | none | 2018-05-17 16:30 UTC | 2018-05-17 17:36 UTC | 1.1 h | resolved |
| [\[Scheduled\] Scheduled Maintenance by one of the carrier will affect a small set of Inbound DIDs in Switzerland](https://rewindex.com/company/plivo/incidents/ks4kzlzrn0tr.md) | none | 2018-05-22 23:00 UTC | 2018-05-23 03:00 UTC | 4.0 h | resolved |
| [Incident Report : Delivery Degradation of Outbound SMS in Bhutan - TashiCell (Tashi InfoComm Ltd)](https://rewindex.com/company/plivo/incidents/nth008x5j4m7.md) | none | 2018-05-23 07:20 UTC | 2018-05-23 08:25 UTC | 1.1 h | resolved |
| [Message Delivery Status towards India is not getting updated](https://rewindex.com/company/plivo/incidents/fc36l6p48dqw.md) | minor | 2018-05-23 11:39 UTC | 2018-05-24 09:00 UTC | 21 h | resolved |
| [\[Scheduled\] Scheduled Maintenance by one of the carrier will affect a small set of Inbound DIDs in Switzerland](https://rewindex.com/company/plivo/incidents/lqxn2xyks6vs.md) | none | 2018-05-23 23:00 UTC | 2018-05-24 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : One of the carrier is performing maintenance impacting a subset of DIDs will face a one time drop in calls and SMS that are in setup/initialisation process](https://rewindex.com/company/plivo/incidents/2yxpnc3bn7c1.md) | minor | 2018-05-24 09:00 UTC | 2018-05-24 10:01 UTC | 1.0 h | resolved |
| [Incident Report : Inbound calls in Israel are down](https://rewindex.com/company/plivo/incidents/8hz5m27krwg6.md) | none | 2018-05-29 09:05 UTC | 2018-05-29 09:26 UTC | 21 min | resolved |
| [Outbound SMS-Degraded Performance](https://rewindex.com/company/plivo/incidents/5hxl5skwglgz.md) | none | 2018-05-29 18:10 UTC | 2018-05-29 19:48 UTC | 1.6 h | resolved |
| [Incident Report :  Inbound calls in Chile are down](https://rewindex.com/company/plivo/incidents/qz6swhjn9lr8.md) | none | 2018-05-30 12:00 UTC | 2018-05-30 12:00 UTC | 0 min | resolved |
| [Inbound Voice Calls affected for few North American prefixes](https://rewindex.com/company/plivo/incidents/z971kxsjvx1l.md) | minor | 2018-05-30 14:29 UTC | 2018-05-30 18:09 UTC | 3.7 h | resolved |
| [Emergency Maintenance : Voice Carrier in Netherland is conducting emergency maintenance](https://rewindex.com/company/plivo/incidents/z0tv2lb803z5.md) | minor | 2018-05-30 19:08 UTC | 2018-05-31 03:05 UTC | 8.0 h | resolved |
| [Voice API recording service impacted](https://rewindex.com/company/plivo/incidents/jk6wrygffz8b.md) | minor | 2018-05-31 00:49 UTC | 2018-05-31 06:05 UTC | 5.3 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Incoming Calls and Outbound SMS in US and Canada will face one time issue](https://rewindex.com/company/plivo/incidents/gq6y0cz2cjm5.md) | none | 2018-05-31 09:00 UTC | 2018-05-31 10:00 UTC | 1.0 h | resolved |
| [Service impact - Outbound SMS - Towards Cellcard Network, Cambodia](https://rewindex.com/company/plivo/incidents/srpp9v8r1wxf.md) | minor | 2018-05-31 12:44 UTC | 2018-05-31 15:25 UTC | 2.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance : Emergency maintenance being performed by one of our carrier in US and Canada affecting Inbound calls](https://rewindex.com/company/plivo/incidents/64m8gsryg957.md) | maintenance | 2018-05-03 09:01 UTC | 2018-05-03 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Scheduled Maintenance by one of the carrier will affect a small set of Inbound DIDs in US](https://rewindex.com/company/plivo/incidents/kfyrqtt4gcp0.md) | maintenance | 2018-05-05 04:01 UTC | 2018-05-05 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] GDPR Compliance Related Changes to Call Detail Records (CDR) and Message Detail Records (MDR)](https://rewindex.com/company/plivo/incidents/dz5xg1dmlr54.md) | maintenance | 2018-05-05 06:01 UTC | 2018-05-05 06:58 UTC | 57 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Scheduled Maintenance by one of the carrier will affect a small set of Inbound DIDs in US](https://rewindex.com/company/plivo/incidents/8q61v1p0v44f.md) | maintenance | 2018-05-06 04:00 UTC | 2018-05-06 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Planned Maintenance Towards GDPR Compliance](https://rewindex.com/company/plivo/incidents/cklk3lmhnj00.md) | maintenance | 2018-05-06 06:25 UTC | 2018-05-06 09:20 UTC | 2.9 h | resolved |

## Cite this

Plivo posted 25 status incidents in May 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2018/05
- Citation: Plivo, “Plivo in May 2018” (2018-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2018/05 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in May 2018 (2018-05-01)](https://rewindex.com/company/plivo/2018/05)`


---
Canonical: https://rewindex.com/company/plivo/2018/05 · Markdown: https://rewindex.com/company/plivo/2018/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:35:25.841Z