Companies Plivo Monthly reportsApril 2018

Plivo in April 2018: incidents, uptime and changes

14incidents posted

0labelled major or critical

100%free of major/critical

97.23%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 0 min, incident time 19 h 55 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 8

Incidents 14

Incident	Impact	Started	Duration	Status	Day
Issue with CDR processing	No impact listed	Apr 4, 2018, 00:07	1.4 h	resolved	04-04
Issue with CDR processing	Minor	Apr 12, 2018, 03:22	1.2 h	resolved	04-12
Incident : Intermittent issues for few DID numbers in Spain	No impact listed	Apr 12, 2018, 09:27	0 min	resolved	04-12
Inbound calls to Argentina numbers affected	Minor	Apr 17, 2018, 23:06	1.3 h	resolved	04-17
Elevated API timeouts	No impact listed	Apr 18, 2018, 00:01	1.1 h	resolved	04-18
Inbound calls to Argentina numbers affected	Minor	Apr 20, 2018, 20:48	3.2 h	resolved	04-20
Emergency Maintenance - Toll Free SMS Carrier conducted a maintenance affecting Inbound and Outbound TollFree SMS in US and Canada	No impact listed	Apr 24, 2018, 05:39	0 min	resolved	04-24
Network outage - Argentina	No impact listed	Apr 25, 2018, 16:08	8 min	resolved	04-25
Delays on US toll-free messaging(outbound & inbound)	Minor	Apr 25, 2018, 23:22	6.1 h	resolved	04-25
Network connectivity - South America	No impact listed	Apr 26, 2018, 12:52	4 min	resolved	04-26
Outbound SMS - Delays in delivery	Minor	Apr 27, 2018, 12:40	40 min	resolved	04-27
Voice - Issues with DTMF	Minor	Apr 27, 2018, 13:30	7.4 h	resolved	04-27
Unplanned Maintenance : One of our Toll Free SMS Carrier in US and Canada will be performing a maintenance window affecting inbound and outbound Toll Free SMS	No impact listed	Apr 30, 2018, 07:55	2.3 h	resolved	04-30
Delays in Landline and Toll Free MT (outbound) SMS	No impact listed	Apr 30, 2018, 14:44	10 h	resolved	04-30

Maintenance 10

Show scheduled maintenance

Apr 6, 2018, 04:01 [Scheduled] SMS Messaging Maintenance in the US and Canada
Apr 6, 2018, 05:33 [Scheduled] Emergency Maintenance : Inbound and Outbound Toll Free SMS will be affected for a brief period
Apr 15, 2018, 07:00 [Scheduled] Routing Enhancement Solution Deployment by one of our Carriers.
Apr 17, 2018, 04:00 [Scheduled] SMS Messaging Maintenance in the US and Canada
Apr 20, 2018, 04:00 [Scheduled] SMS Messaging Maintenance in the US and Canada
Apr 22, 2018, 06:26 [Scheduled] Maintenance & Platform Stability Improvements
Apr 23, 2018, 23:00 [Scheduled] Scheduled Maintenance
Apr 24, 2018, 05:30 [Scheduled] Maintenance by our Carrier Partner in US/Canada will affect inbound voice traffic to some numbers
Apr 27, 2018, 04:00 [Scheduled] Planned SMS maintenance for US and Canada Toll-Free SMS traffic
Apr 28, 2018, 20:00 [Scheduled] Carrier Downtime - Inbound SMS (NETHERLANDS, POLAND, SPAIN and UNITED KINGDOM)

Cite this

Plivo posted 14 status incidents in April 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title: Plivo in April 2018
Vendor: Plivo
Date: 2018-04-01 00:00 UTC
URL: https://rewindex.com/company/plivo/2018/04

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