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CompaniesTwilioMonthly reportsApril 2018

Twilio in April 2018: incidents, uptime and changes

18incidents posted
1labelled major or critical
99.91%free of major/critical
94.31%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 38 min, incident time 40 h 56 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 13 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Programmable Voice Conference service degradationMajor38 minresolved04-26

Other incidents 17

IncidentImpactStartedDurationStatusDay
Programmable Fax: Investigating issues fetching media URLsMinor1.8 hresolved04-04
Intermittent errors in Speech transcriptionsMinor30 minresolved04-06
Intermittent errors in <Gather> Speech transcriptionsMinor2.1 hresolved04-06
Non-Delivery for SMS to T-Mobile US from short codesMinor4.1 hresolved04-07
Delays Sending Short Code SMS to T-Mobile SubscribersMinor16 minresolved04-12
Additional Prefix to callerID for a Percentage of Canadian NumbersMinor52 minresolved04-13
Project creation in the Console experiencing issuesMinor1.0 hresolved04-17
Inbound call failures in FranceNo impact listed2.0 hresolved04-17
SMS delivery receipt delays in BrazilNo impact listed1.1 hresolved04-17
Inbound call failures to toll free numbers in BrazilNo impact listed29 hresolved04-18
Issues reaching some Twilio Help Center pagesNo impact listed3.1 hresolved04-19
SMS Delivery Receipt Delays in BrazilMinor5.8 hresolved04-20
Increased error rate in Conferences in Singapore (SG1) data centerMinor1.3 hresolved04-22
Missing inbound MMS to some US short codesMinor6.2 hresolved04-22
Errors Accessing TwiML BinsMinor3.1 hresolved04-23
Delays in sending and receiving messages for US Toll Free numbersMinor4.0 hresolved04-25
Delays in sending messages from US Toll-Free numbersMinor10 hresolved04-30

Cite this

Twilio posted 18 status incidents in April 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in April 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/04

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