# Twilio in April 2018: incidents, uptime and changes > Twilio in April 2018: 18 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages. Canonical: https://rewindex.com/company/twilio/2018/04 Last updated: 2018-05-01T01:09:00Z - Incidents posted: 18 (major/critical: 1) · Maintenance: 0 - By vendor impact label: major 1, minor 13, none 4 - Uptime (vendor-reported): 99.91% free of major/critical incidents, 94.31% free of any incident; outage time 38 min, incident time 40 h 56 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [March 2018](https://rewindex.com/company/twilio/2018/03.md) · Next: [May 2018](https://rewindex.com/company/twilio/2018/05.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Programmable Voice Conference service degradation](https://rewindex.com/company/twilio/incidents/vxwz36z8tbzp.md) | major | 2018-04-26 17:55 UTC | 2018-04-26 18:33 UTC | 38 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Programmable Fax: Investigating issues fetching media URLs](https://rewindex.com/company/twilio/incidents/md02f6ltv10w.md) | minor | 2018-04-04 15:03 UTC | 2018-04-04 16:50 UTC | 1.8 h | resolved | | [Intermittent errors in Speech transcriptions](https://rewindex.com/company/twilio/incidents/s11h08tg0q7c.md) | minor | 2018-04-06 00:48 UTC | 2018-04-06 01:18 UTC | 30 min | resolved | | [Intermittent errors in \ Speech transcriptions](https://rewindex.com/company/twilio/incidents/kyh93573l1m4.md) | minor | 2018-04-06 04:40 UTC | 2018-04-06 06:45 UTC | 2.1 h | resolved | | [Non-Delivery for SMS to T-Mobile US from short codes](https://rewindex.com/company/twilio/incidents/ggthzmd9kb7w.md) | minor | 2018-04-07 20:13 UTC | 2018-04-08 00:20 UTC | 4.1 h | resolved | | [Delays Sending Short Code SMS to T-Mobile Subscribers](https://rewindex.com/company/twilio/incidents/dtp2621305vn.md) | minor | 2018-04-12 16:55 UTC | 2018-04-12 17:11 UTC | 16 min | resolved | | [Additional Prefix to callerID for a Percentage of Canadian Numbers](https://rewindex.com/company/twilio/incidents/xrmtw247rqj1.md) | minor | 2018-04-13 17:10 UTC | 2018-04-13 18:02 UTC | 52 min | resolved | | [Project creation in the Console experiencing issues](https://rewindex.com/company/twilio/incidents/32kh77wq408z.md) | minor | 2018-04-17 08:02 UTC | 2018-04-17 09:04 UTC | 1.0 h | resolved | | [Inbound call failures in France](https://rewindex.com/company/twilio/incidents/qlfy9sr2f8w4.md) | none | 2018-04-17 20:20 UTC | 2018-04-17 22:22 UTC | 2.0 h | resolved | | [SMS delivery receipt delays in Brazil](https://rewindex.com/company/twilio/incidents/z5pm0ss0zc33.md) | none | 2018-04-17 22:01 UTC | 2018-04-17 23:06 UTC | 1.1 h | resolved | | [Inbound call failures to toll free numbers in Brazil](https://rewindex.com/company/twilio/incidents/v9w7hydtpg9b.md) | none | 2018-04-18 13:37 UTC | 2018-04-19 18:22 UTC | 29 h | resolved | | [Issues reaching some Twilio Help Center pages](https://rewindex.com/company/twilio/incidents/zly19c31q6b5.md) | none | 2018-04-19 14:56 UTC | 2018-04-19 18:04 UTC | 3.1 h | resolved | | [SMS Delivery Receipt Delays in Brazil](https://rewindex.com/company/twilio/incidents/cq7cpsfjl91d.md) | minor | 2018-04-20 19:25 UTC | 2018-04-21 01:15 UTC | 5.8 h | resolved | | [Increased error rate in Conferences in Singapore (SG1) data center](https://rewindex.com/company/twilio/incidents/5cf19hr4jsgk.md) | minor | 2018-04-22 02:40 UTC | 2018-04-22 04:00 UTC | 1.3 h | resolved | | [Missing inbound MMS to some US short codes](https://rewindex.com/company/twilio/incidents/vsvgpdwhy1g7.md) | minor | 2018-04-22 23:03 UTC | 2018-04-23 05:17 UTC | 6.2 h | resolved | | [Errors Accessing TwiML Bins](https://rewindex.com/company/twilio/incidents/w4pcbr8tfbp3.md) | minor | 2018-04-23 09:28 UTC | 2018-04-23 12:37 UTC | 3.1 h | resolved | | [Delays in sending and receiving messages for US Toll Free numbers](https://rewindex.com/company/twilio/incidents/b34915s77d24.md) | minor | 2018-04-25 23:20 UTC | 2018-04-26 03:20 UTC | 4.0 h | resolved | | [Programmable Voice Conference service degradation](https://rewindex.com/company/twilio/incidents/vxwz36z8tbzp.md) | major | 2018-04-26 17:55 UTC | 2018-04-26 18:33 UTC | 38 min | resolved | | [Delays in sending messages from US Toll-Free numbers](https://rewindex.com/company/twilio/incidents/74p3b8cc5ryw.md) | minor | 2018-04-30 14:54 UTC | 2018-05-01 01:09 UTC | 10 h | resolved | ## Cite this Twilio posted 18 status incidents in April 2018 (1 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/twilio/2018/04 - Citation: Twilio, “Twilio in April 2018” (2018-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2018/04 (CC BY 4.0). - Markdown link: `[Twilio: Twilio in April 2018 (2018-04-01)](https://rewindex.com/company/twilio/2018/04)` --- Canonical: https://rewindex.com/company/twilio/2018/04 · Markdown: https://rewindex.com/company/twilio/2018/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:02.276Z