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CompaniesTwilioMonthly reportsMarch 2018

Twilio in March 2018: incidents, uptime and changes

21incidents posted
1labelled major or critical
99.86%free of major/critical
95.29%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 1 min, incident time 34 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 14 · No impact listed 6

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Programmable Voice outbound calls unavailableMajor1.0 hresolved03-11

Other incidents 20

IncidentImpactStartedDurationStatusDay
Inbound message failures in GermanyNo impact listed5.0 hresolved03-01
SMS DelaysMinor3.4 hresolved03-02
InterconnectMinor2.6 hresolved03-02
Call FailuresMinor1.4 hresolved03-02
Short code delivery delays to T-mobile and MetroPCS handsetsMinor1.9 hresolved03-02
Missing inbound multi-segment messages from T-Mobile subscribers to some Twilio short codesMinor14 hresolved03-05
Connectivity issue with Outbound calls to ThailandMinor7 minresolved03-07
Issues with inbound calls for Poland numbersMinor2.9 hresolved03-08
Issues with SMS Delivery to MaliNo impact listed2.9 hresolved03-12
Customer Advisory - SMS Outage in MaliNo impact listed11 hresolved03-12
Calls to some US phone numbers in North America are failingNo impact listed1.6 hresolved03-14
Missing DLRs for shortcode messages to T-MobileMinor34 minresolved03-15
Delivery issues for some shortcode messages to T-MobileMinor7.0 hresolved03-15
Repeated SMS delivery to Verizon numbersMinor4.2 hresolved03-15
Issues with registration failures for Programmable Voice SDKsNo impact listed0 minresolved03-22
Voice recording transcriptions delayedMinor1.1 hresolved03-27
Runtime console logs and notifications are currently not working. Deploys are going out successfully.Minor12 minresolved03-28
Console logins, authentication requests, and uncached account read attempt failuresMinor30 minresolved03-28
Number port request instance is unavailable in the ConsoleMinor2.7 hresolved03-29
All faxes failing to be deliveredNo impact listed0 minresolved03-30

Maintenance 1

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Twilio posted 21 status incidents in March 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in March 2018
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2018/03

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