# Twilio in March 2018: incidents, uptime and changes

> Twilio in March 2018: 21 incidents on its status page (1 major or critical), 99.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2018/03
Last updated: 2018-04-01T00:00:00Z

- Incidents posted: 21 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 14, none 6
- Uptime (vendor-reported): 99.86% free of major/critical incidents, 95.29% free of any incident; outage time 1 h 1 min, incident time 34 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2018](https://rewindex.com/company/twilio/2018/02.md) · Next: [April 2018](https://rewindex.com/company/twilio/2018/04.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Programmable Voice outbound calls unavailable](https://rewindex.com/company/twilio/incidents/y360t91xw9xs.md) | major | 2018-03-11 02:22 UTC | 2018-03-11 03:23 UTC | 1.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound message failures in Germany](https://rewindex.com/company/twilio/incidents/jg8gqhz3c7ny.md) | none | 2018-03-01 10:01 UTC | 2018-03-01 15:01 UTC | 5.0 h | resolved |
| [SMS Delays](https://rewindex.com/company/twilio/incidents/3fyvf91yynlb.md) | minor | 2018-03-02 15:09 UTC | 2018-03-02 18:31 UTC | 3.4 h | resolved |
| [Interconnect](https://rewindex.com/company/twilio/incidents/mvc32szxnrzg.md) | minor | 2018-03-02 15:11 UTC | 2018-03-02 17:45 UTC | 2.6 h | resolved |
| [Call Failures](https://rewindex.com/company/twilio/incidents/wc40nl21c02p.md) | minor | 2018-03-02 16:25 UTC | 2018-03-02 17:46 UTC | 1.4 h | resolved |
| [Short code delivery delays to T-mobile and MetroPCS handsets](https://rewindex.com/company/twilio/incidents/r7tcss5zp7vg.md) | minor | 2018-03-02 22:01 UTC | 2018-03-02 23:54 UTC | 1.9 h | resolved |
| [Missing inbound multi-segment messages from T-Mobile subscribers to some Twilio short codes](https://rewindex.com/company/twilio/incidents/4qqc6xwsckmv.md) | minor | 2018-03-05 21:20 UTC | 2018-03-06 11:04 UTC | 14 h | resolved |
| [Connectivity issue with Outbound calls to Thailand](https://rewindex.com/company/twilio/incidents/yg83g6jgl0v1.md) | minor | 2018-03-07 12:49 UTC | 2018-03-07 12:56 UTC | 7 min | resolved |
| [Issues with inbound calls for Poland numbers](https://rewindex.com/company/twilio/incidents/x5b4yfnm5d9l.md) | minor | 2018-03-08 09:08 UTC | 2018-03-08 12:01 UTC | 2.9 h | resolved |
| [Programmable Voice outbound calls unavailable](https://rewindex.com/company/twilio/incidents/y360t91xw9xs.md) | major | 2018-03-11 02:22 UTC | 2018-03-11 03:23 UTC | 1.0 h | resolved |
| [Issues with SMS Delivery to Mali](https://rewindex.com/company/twilio/incidents/hht95jf32rjq.md) | none | 2018-03-12 20:13 UTC | 2018-03-12 23:08 UTC | 2.9 h | resolved |
| [Customer Advisory - SMS Outage in Mali](https://rewindex.com/company/twilio/incidents/jxwnlwp74s0b.md) | none | 2018-03-12 23:59 UTC | 2018-03-13 11:25 UTC | 11 h | resolved |
| [Calls to some US phone numbers in North America are failing](https://rewindex.com/company/twilio/incidents/vzl0711dnj0f.md) | none | 2018-03-14 20:42 UTC | 2018-03-14 22:21 UTC | 1.6 h | resolved |
| [Missing DLRs for shortcode messages to T-Mobile](https://rewindex.com/company/twilio/incidents/xm6fhn4q2r2x.md) | minor | 2018-03-15 19:51 UTC | 2018-03-15 20:25 UTC | 34 min | resolved |
| [Delivery issues for some shortcode messages to T-Mobile](https://rewindex.com/company/twilio/incidents/k40nr7sb8zy4.md) | minor | 2018-03-15 21:06 UTC | 2018-03-16 04:03 UTC | 7.0 h | resolved |
| [Repeated SMS delivery to Verizon numbers](https://rewindex.com/company/twilio/incidents/rc4k4109kcxk.md) | minor | 2018-03-15 23:47 UTC | 2018-03-16 03:57 UTC | 4.2 h | resolved |
| [Issues with registration failures for Programmable Voice SDKs](https://rewindex.com/company/twilio/incidents/7w6mcpdh9bk7.md) | none | 2018-03-22 20:44 UTC | 2018-03-22 20:44 UTC | 0 min | resolved |
| [Voice recording transcriptions delayed](https://rewindex.com/company/twilio/incidents/h1bnm0p59fyl.md) | minor | 2018-03-27 18:37 UTC | 2018-03-27 19:43 UTC | 1.1 h | resolved |
| [Runtime console logs and notifications are currently not working.  Deploys are going out successfully.](https://rewindex.com/company/twilio/incidents/zcsplqvx6p6h.md) | minor | 2018-03-28 17:59 UTC | 2018-03-28 18:11 UTC | 12 min | resolved |
| [Console logins, authentication requests, and uncached account read attempt failures](https://rewindex.com/company/twilio/incidents/w79cdlllwmwf.md) | minor | 2018-03-28 18:53 UTC | 2018-03-28 19:23 UTC | 30 min | resolved |
| [Number port request instance is unavailable in the Console](https://rewindex.com/company/twilio/incidents/pztdd4v0rkhq.md) | minor | 2018-03-29 21:14 UTC | 2018-03-29 23:54 UTC | 2.7 h | resolved |
| [All faxes failing to be delivered](https://rewindex.com/company/twilio/incidents/f320qvzxld72.md) | none | 2018-03-30 15:37 UTC | 2018-03-30 15:37 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Customer Advisory - US Short Codes AT&T SMS Maintenance](https://rewindex.com/company/twilio/incidents/d47k5qssm4gv.md) | maintenance | 2018-03-29 17:44 UTC | not resolved | ongoing | unknown |

## Cite this

Twilio posted 21 status incidents in March 2018 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2018/03
- Citation: Twilio, “Twilio in March 2018” (2018-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2018/03 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in March 2018 (2018-03-01)](https://rewindex.com/company/twilio/2018/03)`


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Canonical: https://rewindex.com/company/twilio/2018/03 · Markdown: https://rewindex.com/company/twilio/2018/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:28.528Z