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CompaniesShopifyMonthly reportsApril 2018

Shopify in April 2018: incidents, uptime and changes

21incidents posted
0labelled major or critical
100%free of major/critical
98.22%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 12 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 10 · No impact listed 11

Incidents 21

IncidentImpactStartedDurationStatusDay
Order Printer is slow or not functional on some shops.No impact listed30 minresolved04-02
Shopify storefronts loading slowly on some storesNo impact listed21 minresolved04-02
Partner dashboard not loading for some partnersNo impact listed36 minresolved04-03
Problems with search on Shopify storefrontsNo impact listed4.6 hresolved04-05
Delayed search results and flowNo impact listed17 minresolved04-07
Issues signing up new storesNo impact listed53 minresolved04-09
Some stores unable to purchase USPS shipping labels.Minor13 minresolved04-10
Slow page loading on some storesNo impact listed11 minresolved04-11
Webhook delays on some storesMinor1.7 hresolved04-11
Customer and merchant notification emails are delayedNo impact listed49 minresolved04-13
Search not working on Shopify admin and storefrontsNo impact listed1.8 hresolved04-13
Amazon sales channel unavailableMinor31 minresolved04-16
Some stores unable to purchase Canada Post shipping labels.Minor3.3 hresolved04-16
Canada Post shipping rates not available at checkoutMinor1 minresolved04-16
Some stores unable to purchase Canada Post shipping labels.Minor1.9 hresolved04-16
Buy Now button is not working properly for some storesNo impact listed2.8 hresolved04-18
Interruption in service on some storesNo impact listed3.1 hresolved04-18
Checkout service disruptionMinor3.1 hresolved04-27
Some stores unable to purchase USPS shipping labels.Minor1 minresolved04-30
Some stores unable to purchase DHL Express shipping labels.Minor35 minresolved04-30
Some stores unable to purchase USPS shipping labels.Minor1.4 hresolved04-30

Cite this

Shopify posted 21 status incidents in April 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in April 2018
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2018/04

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