# Shopify in April 2018: incidents, uptime and changes > Shopify in April 2018: 21 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages. Canonical: https://rewindex.com/company/shopify/2018/04 Last updated: 2018-05-01T00:00:00Z - Incidents posted: 21 (major/critical: 0) · Maintenance: 0 - By vendor impact label: minor 10, none 11 - Uptime (vendor-reported): 100% free of major/critical incidents, 98.22% free of any incident; outage time 0 min, incident time 12 h 45 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [March 2018](https://rewindex.com/company/shopify/2018/03.md) · Next: [May 2018](https://rewindex.com/company/shopify/2018/05.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Order Printer is slow or not functional on some shops.](https://rewindex.com/company/shopify/incidents/n6m10qy9j9b8.md) | none | 2018-04-02 14:53 UTC | 2018-04-02 15:23 UTC | 30 min | resolved | | [Shopify storefronts loading slowly on some stores](https://rewindex.com/company/shopify/incidents/hn4xsgmn2pml.md) | none | 2018-04-02 19:25 UTC | 2018-04-02 19:46 UTC | 21 min | resolved | | [Partner dashboard not loading for some partners](https://rewindex.com/company/shopify/incidents/jkhymvmq8zvj.md) | none | 2018-04-03 19:49 UTC | 2018-04-03 20:25 UTC | 36 min | resolved | | [Problems with search on Shopify storefronts](https://rewindex.com/company/shopify/incidents/rzrztm7kr2xx.md) | none | 2018-04-05 14:28 UTC | 2018-04-05 19:03 UTC | 4.6 h | resolved | | [Delayed search results and flow](https://rewindex.com/company/shopify/incidents/73qdd35dcyzy.md) | none | 2018-04-07 15:11 UTC | 2018-04-07 15:28 UTC | 17 min | resolved | | [Issues signing up new stores](https://rewindex.com/company/shopify/incidents/p9dl9lswy9cy.md) | none | 2018-04-09 21:04 UTC | 2018-04-09 21:57 UTC | 53 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/f1xm12rcw1r9.md) | minor | 2018-04-10 00:44 UTC | 2018-04-10 00:57 UTC | 13 min | resolved | | [Slow page loading on some stores](https://rewindex.com/company/shopify/incidents/bkw1z60zrgm5.md) | none | 2018-04-11 15:56 UTC | 2018-04-11 16:07 UTC | 11 min | resolved | | [Webhook delays on some stores](https://rewindex.com/company/shopify/incidents/q7pjzzz0bvx2.md) | minor | 2018-04-11 16:51 UTC | 2018-04-11 18:31 UTC | 1.7 h | resolved | | [Customer and merchant notification emails are delayed](https://rewindex.com/company/shopify/incidents/5bxhswpsn1vc.md) | none | 2018-04-13 14:38 UTC | 2018-04-13 15:27 UTC | 49 min | resolved | | [Search not working on Shopify admin and storefronts](https://rewindex.com/company/shopify/incidents/05tt93px0kmk.md) | none | 2018-04-13 22:09 UTC | 2018-04-13 23:59 UTC | 1.8 h | resolved | | [Amazon sales channel unavailable](https://rewindex.com/company/shopify/incidents/qkwc9qmnw0vq.md) | minor | 2018-04-16 13:23 UTC | 2018-04-16 13:54 UTC | 31 min | resolved | | [Some stores unable to purchase Canada Post shipping labels.](https://rewindex.com/company/shopify/incidents/t4zxy2qvp77v.md) | minor | 2018-04-16 13:55 UTC | 2018-04-16 17:12 UTC | 3.3 h | resolved | | [Canada Post shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/jlgjdvwn03q7.md) | minor | 2018-04-16 17:12 UTC | 2018-04-16 17:13 UTC | 1 min | resolved | | [Some stores unable to purchase Canada Post shipping labels.](https://rewindex.com/company/shopify/incidents/3lgfvfwwhgp5.md) | minor | 2018-04-16 17:13 UTC | 2018-04-16 19:10 UTC | 1.9 h | resolved | | [Buy Now button is not working properly for some stores](https://rewindex.com/company/shopify/incidents/jr68jmxlj9sv.md) | none | 2018-04-18 05:04 UTC | 2018-04-18 07:49 UTC | 2.8 h | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/lzjl6pcy4hr5.md) | none | 2018-04-18 20:35 UTC | 2018-04-18 23:44 UTC | 3.1 h | resolved | | [Checkout service disruption](https://rewindex.com/company/shopify/incidents/x1jncpcsjc2m.md) | minor | 2018-04-27 19:05 UTC | 2018-04-27 22:13 UTC | 3.1 h | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/xk76k4qf48j9.md) | minor | 2018-04-30 16:47 UTC | 2018-04-30 16:48 UTC | 1 min | resolved | | [Some stores unable to purchase DHL Express shipping labels.](https://rewindex.com/company/shopify/incidents/3zgw5c8b37jv.md) | minor | 2018-04-30 16:48 UTC | 2018-04-30 17:23 UTC | 35 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/jnt7jz4rnmfs.md) | minor | 2018-04-30 17:23 UTC | 2018-04-30 18:45 UTC | 1.4 h | resolved | ## Cite this Shopify posted 21 status incidents in April 2018 (0 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/shopify/2018/04 - Citation: Shopify, “Shopify in April 2018” (2018-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2018/04 (CC BY 4.0). - Markdown link: `[Shopify: Shopify in April 2018 (2018-04-01)](https://rewindex.com/company/shopify/2018/04)` --- Canonical: https://rewindex.com/company/shopify/2018/04 · Markdown: https://rewindex.com/company/shopify/2018/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:45.176Z