# Shopify in May 2018: incidents, uptime and changes > Shopify in May 2018: 23 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages. Canonical: https://rewindex.com/company/shopify/2018/05 Last updated: 2018-06-01T00:00:00Z - Incidents posted: 23 (major/critical: 1) · Maintenance: 0 - By vendor impact label: major 1, minor 22 - Uptime (vendor-reported): 99.94% free of major/critical incidents, 95.45% free of any incident; outage time 25 min, incident time 33 h 49 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [April 2018](https://rewindex.com/company/shopify/2018/04.md) · Next: [June 2018](https://rewindex.com/company/shopify/2018/06.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Checkouts processing delayed, and admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/gt1fk0wmmsq8.md) | major | 2018-05-10 14:12 UTC | 2018-05-10 14:37 UTC | 25 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Merchants are unable to view fulfilled items on the order show page.](https://rewindex.com/company/shopify/incidents/2n0kyvv7935r.md) | minor | 2018-05-01 15:18 UTC | 2018-05-01 16:09 UTC | 51 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/g3bc88yxqk63.md) | minor | 2018-05-01 19:00 UTC | 2018-05-01 19:09 UTC | 9 min | resolved | | [Search not working on Shopify admin and Shopify web pages](https://rewindex.com/company/shopify/incidents/22t6vz9577fh.md) | minor | 2018-05-01 21:02 UTC | 2018-05-01 21:21 UTC | 19 min | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/bcc18ngbp31k.md) | minor | 2018-05-02 04:21 UTC | 2018-05-02 04:33 UTC | 12 min | resolved | | [Some stores unable to purchase UPS shipping labels.](https://rewindex.com/company/shopify/incidents/7spzhtxmbthb.md) | minor | 2018-05-02 14:48 UTC | 2018-05-02 15:48 UTC | 1.0 h | resolved | | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/l777r7ytbj8k.md) | minor | 2018-05-02 20:55 UTC | 2018-05-02 21:23 UTC | 28 min | resolved | | [Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/d5pbcb4914ln.md) | minor | 2018-05-03 03:56 UTC | 2018-05-03 05:03 UTC | 1.1 h | resolved | | [Search results are stale on Shopify admin and Shopify web pages](https://rewindex.com/company/shopify/incidents/k36622z4zdc2.md) | minor | 2018-05-06 11:20 UTC | 2018-05-06 13:09 UTC | 1.8 h | resolved | | [Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/tzw4ppkd62qm.md) | minor | 2018-05-07 15:49 UTC | 2018-05-07 16:24 UTC | 35 min | resolved | | [Some stores unable to purchase Shopify shipping labels.](https://rewindex.com/company/shopify/incidents/wkc065yr6rqj.md) | minor | 2018-05-09 20:59 UTC | 2018-05-09 22:53 UTC | 1.9 h | resolved | | [Checkouts processing delayed, and admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/gt1fk0wmmsq8.md) | major | 2018-05-10 14:12 UTC | 2018-05-10 14:37 UTC | 25 min | resolved | | [Admin Homepage not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/zb3f05pt6r6n.md) | minor | 2018-05-11 01:08 UTC | 2018-05-11 01:33 UTC | 25 min | resolved | | [Analytics and reports not loading correctly](https://rewindex.com/company/shopify/incidents/d6f2vfkl9czh.md) | minor | 2018-05-18 15:59 UTC | 2018-05-18 16:52 UTC | 53 min | resolved | | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/yg28bnvd7p9m.md) | minor | 2018-05-23 07:48 UTC | 2018-05-23 09:19 UTC | 1.5 h | resolved | | [Shopify storefronts and admin not accessible on some stores](https://rewindex.com/company/shopify/incidents/wd2zmmppr14b.md) | minor | 2018-05-23 18:02 UTC | 2018-05-23 19:47 UTC | 1.8 h | resolved | | [USPS shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/g9scvm4qz8bx.md) | minor | 2018-05-24 18:26 UTC | 2018-05-25 01:17 UTC | 6.8 h | resolved | | [Draft orders not allowing payment](https://rewindex.com/company/shopify/incidents/kw22m55f53rf.md) | minor | 2018-05-25 15:49 UTC | 2018-05-25 17:12 UTC | 1.4 h | resolved | | [SSL certificate not showing on some stores](https://rewindex.com/company/shopify/incidents/396d0vdnv7x7.md) | minor | 2018-05-29 17:45 UTC | 2018-05-29 18:10 UTC | 25 min | resolved | | [USPS shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/9w5sjsbcdfb4.md) | minor | 2018-05-30 00:23 UTC | 2018-05-30 02:20 UTC | 1.9 h | resolved | | [USPS shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/xdcwddr8wg4n.md) | minor | 2018-05-30 02:59 UTC | 2018-05-30 11:37 UTC | 8.6 h | resolved | | [Partner partner login and signup is not loading correctly. Merchants are unaffected](https://rewindex.com/company/shopify/incidents/qtcjgjr5tlz0.md) | minor | 2018-05-30 15:10 UTC | 2018-05-30 15:22 UTC | 12 min | resolved | | [3rd party shipping rates not displaying correctly at checkout](https://rewindex.com/company/shopify/incidents/k0wskw6lfgk0.md) | minor | 2018-05-31 02:32 UTC | 2018-05-31 03:29 UTC | 57 min | resolved | | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/ccgjv5k2krds.md) | minor | 2018-05-31 03:29 UTC | 2018-05-31 03:32 UTC | 3 min | resolved | ## Cite this Shopify posted 23 status incidents in May 2018 (1 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/shopify/2018/05 - Citation: Shopify, “Shopify in May 2018” (2018-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2018/05 (CC BY 4.0). - Markdown link: `[Shopify: Shopify in May 2018 (2018-05-01)](https://rewindex.com/company/shopify/2018/05)` --- Canonical: https://rewindex.com/company/shopify/2018/05 · Markdown: https://rewindex.com/company/shopify/2018/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:23.747Z