# Outages on May 31, 2018 (UTC)

> 38 incidents started on May 31, 2018 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Pusher, Gorgias, Buildkite); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-05-31
Last updated: 2018-06-01T23:29:00Z

- Incidents started: 38 (major/critical: 5, other: 33) across 28 vendors
- Still open from earlier days: 6 · Maintenance windows: 1 · Detected outage events: 0
- By vendor impact label: major 5, minor 21, none 12
- Previous day with incidents: [2018-05-30](https://rewindex.com/outages/2018-05-30.md) · Next: [2018-06-01](https://rewindex.com/outages/2018-06-01.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Pusher](https://rewindex.com/company/pusher.md) | [Issues in us2 cluster](https://rewindex.com/company/pusher/incidents/jstclk467cjm.md) | major | 2018-05-31 07:30 UTC | 2018-05-31 10:07 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Mailing (non-gmail) temporarily disabled](https://rewindex.com/company/gorgias/incidents/rvt55rm5813j.md) | major | 2018-05-31 16:00 UTC | 2018-05-31 16:46 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Job Cancelation Issues](https://rewindex.com/company/buildkite/incidents/xsrnrcw8lz1n.md) | major | 2018-05-31 18:26 UTC | 2018-05-31 21:25 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [We are aware there is a service incident and are investigating the issue](https://rewindex.com/company/smartsheet/incidents/6tj52d5rtk13.md) | major | 2018-05-31 21:32 UTC | 2018-05-31 22:29 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is currently unavailable for all customers](https://rewindex.com/company/hubspot/incidents/lwrjxg38hwvn.md) | major | 2018-05-31 22:06 UTC | 2018-05-31 22:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Voice API recording service impacted](https://rewindex.com/company/plivo/incidents/jk6wrygffz8b.md) | minor | 2018-05-31 00:49 UTC | 2018-05-31 06:05 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [3rd party shipping rates not displaying correctly at checkout](https://rewindex.com/company/shopify/incidents/k0wskw6lfgk0.md) | minor | 2018-05-31 02:32 UTC | 2018-05-31 03:29 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/ccgjv5k2krds.md) | minor | 2018-05-31 03:29 UTC | 2018-05-31 03:32 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Delayed index processing and search errors](https://rewindex.com/company/logrocket/incidents/z72vbg8x6pfy.md) | minor | 2018-05-31 07:37 UTC | 2018-05-31 08:05 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Elevated errors rates on the Agent API](https://rewindex.com/company/buildkite/incidents/j66z6z5k9mr2.md) | minor | 2018-05-31 11:56 UTC | 2018-05-31 12:26 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service impact - Outbound SMS - Towards Cellcard Network, Cambodia](https://rewindex.com/company/plivo/incidents/srpp9v8r1wxf.md) | minor | 2018-05-31 12:44 UTC | 2018-05-31 15:25 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased Harvest API Errors](https://rewindex.com/company/greenhouse/incidents/7qjg1sfqvkkn.md) | minor | 2018-05-31 14:39 UTC | 2018-05-31 15:13 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cluster logs are not accessible](https://rewindex.com/company/elastic-cloud/incidents/knfz47g3pq1q.md) | minor | 2018-05-31 15:09 UTC | 2018-06-01 23:29 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cluster metrics in eu-west-1 may be delayed or missing](https://rewindex.com/company/elastic-cloud/incidents/1j01mvj74dg7.md) | minor | 2018-05-31 16:08 UTC | 2018-06-01 01:41 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed monitor notifications](https://rewindex.com/company/datadog/incidents/8vvh1jb4rgyk.md) | minor | 2018-05-31 22:06 UTC | 2018-05-31 23:24 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Investigating increased error rates in US 03](https://rewindex.com/company/braze/incidents/qxhb3jsr9hqp.md) | minor | 2018-05-31 22:10 UTC | 2018-05-31 23:12 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search Issues](https://rewindex.com/company/help-scout/incidents/2n8br64kjrmq.md) | minor | 2018-05-31 22:14 UTC | 2018-05-31 22:52 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Recovering from network issues](https://rewindex.com/company/honeycomb/incidents/v62mzkc0cvqw.md) | minor | 2018-05-31 22:19 UTC | 2018-05-31 23:55 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/hm09jkdb5r2k.md) | minor | 2018-05-31 22:32 UTC | 2018-05-31 23:29 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Resume Parsing Unavailable for Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/gktk4rt8y4xt.md) | minor | 2018-05-31 22:34 UTC | 2018-05-31 22:51 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [System Metrics Delayed](https://rewindex.com/company/statuspage/incidents/qlxrd8mgz4yv.md) | minor | 2018-05-31 22:38 UTC | 2018-06-01 01:26 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Issues with the Web App / Content Management API](https://rewindex.com/company/contentful/incidents/v0g1v5n1zvk1.md) | minor | 2018-05-31 22:43 UTC | 2018-06-01 00:06 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Analytics processing is currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/lgjmbsvy9hzq.md) | minor | 2018-05-31 23:19 UTC | 2018-05-31 23:47 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Logs intake delay](https://rewindex.com/company/datadog/incidents/k8q0g91vdd9p.md) | minor | 2018-05-31 23:19 UTC | 2018-05-31 23:41 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Delayed Log Indexing](https://rewindex.com/company/mailgun/incidents/hd9535rsff6l.md) | minor | 2018-05-31 23:33 UTC | 2018-06-01 01:14 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [AWS N. Virginia Intermittent Outage](https://rewindex.com/company/elastic-cloud/incidents/7m04qgwct29r.md) | minor | 2018-05-31 23:52 UTC | 2018-06-01 01:42 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Investigating increased latency levels](https://rewindex.com/company/mapbox/incidents/zyj0zjv2wqyj.md) | none | 2018-05-31 08:05 UTC | 2018-05-31 08:26 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Incoming Calls and Outbound SMS in US and Canada will face one time issue](https://rewindex.com/company/plivo/incidents/gq6y0cz2cjm5.md) | none | 2018-05-31 09:00 UTC | 2018-05-31 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/n51b72c8srxd.md) | none | 2018-05-31 09:00 UTC | 2018-05-31 10:00 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Event processing delayed](https://rewindex.com/company/bugsnag/incidents/z8phv0782jd5.md) | none | 2018-05-31 10:27 UTC | 2018-05-31 11:24 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Contexts UI outage](https://rewindex.com/company/circleci/incidents/1t2n4kn86srw.md) | none | 2018-05-31 12:00 UTC | 2018-05-31 12:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Hosted Grafana US-Central2 Outage](https://rewindex.com/company/grafana-cloud/incidents/y3ln0xd2ld6m.md) | none | 2018-05-31 12:00 UTC | 2018-05-31 12:00 UTC | resolved |
| [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [PyPI Backend Outage](https://rewindex.com/company/pypi/incidents/fds3l1qrtysh.md) | none | 2018-05-31 12:10 UTC | 2018-05-31 12:10 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Missing package versions after apparently successful publishes](https://rewindex.com/company/npm/incidents/p91lxl8zbj2x.md) | none | 2018-05-31 16:26 UTC | 2018-06-01 17:06 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [We are aware there is a service incident and are investigating the issue](https://rewindex.com/company/smartsheet/incidents/xqfnbrmlv2gv.md) | none | 2018-05-31 19:39 UTC | 2018-06-01 02:15 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Host Failure](https://rewindex.com/company/aptible/incidents/hgrpvlz9bfsw.md) | none | 2018-05-31 22:04 UTC | 2018-05-31 23:29 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Email Sending, Event Processing, and Segmentation](https://rewindex.com/company/klaviyo/incidents/yf534sc27j55.md) | none | 2018-05-31 22:10 UTC | 2018-05-31 23:45 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [AWS has identified EC2 connectivity issues](https://rewindex.com/company/jfrog/incidents/ggfxcpcygb5v.md) | none | 2018-05-31 22:51 UTC | 2018-06-01 01:33 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Job logs failing to upload](https://rewindex.com/company/buildkite/incidents/0yrl33ph6hm5.md) | major | 2018-05-30 23:52 UTC | 2018-05-31 00:47 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Issue with Android package downloads from jcenter.bintray.com](https://rewindex.com/company/bitrise/incidents/t4sqmpr89rfx.md) | minor | 2018-05-28 13:28 UTC | 2018-05-31 09:13 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Emergency Maintenance : Voice Carrier in Netherland is conducting emergency maintenance](https://rewindex.com/company/plivo/incidents/z0tv2lb803z5.md) | minor | 2018-05-30 19:08 UTC | 2018-05-31 03:05 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [International SMS Incident](https://rewindex.com/company/bandwidth/incidents/2vjrm17r4zcq.md) | minor | 2018-05-30 22:04 UTC | 2018-05-31 01:50 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [Issues with domain registrations, transfers, updates](https://rewindex.com/company/dnsimple/incidents/1w4wsd2t90wl.md) | none | 2018-05-30 14:00 UTC | 2018-06-05 22:10 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory slowness/degraded performance in AWS USE1 region on May 29 between 11:45 PM Pacific Time to 1:00 PM Pacific Time](https://rewindex.com/company/jfrog/incidents/lmb6r6zq8r4r.md) | none | 2018-05-30 21:42 UTC | 2018-05-31 19:57 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Scheduled Enclave Maintenance](https://rewindex.com/company/aptible/incidents/hf3f0bh8pqjm.md) | maintenance | 2018-05-31 02:08 UTC | 2018-05-31 02:13 UTC | resolved |

## Cite this

38 vendor-reported incidents started on 2018-05-31 (UTC) across 28 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-05-31
- Citation: Rewindex daily outage roundup, “Outages on May 31, 2018” (2018-05-31 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-05-31 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 31, 2018 (2018-05-31)](https://rewindex.com/outages/2018-05-31)`


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Canonical: https://rewindex.com/outages/2018-05-31 · Markdown: https://rewindex.com/outages/2018-05-31.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:53.281Z