rewindex

Outages by dayOctober 21, 2016

Outages on October 21, 2016

UTC day 2016-10-21 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

63incidents started
9labelled major or critical
43vendors with a new incident
3still open from earlier days

By vendor label: Major 9 · Minor 36 · No impact listed 18 · 2 maintenance

Incidents started this day 63

VendorIncidentImpactStartedResolvedStatus
SquarespaceConnectivity issueMajor (2.7 h)resolved
PlivoSMS and Calls failing due to DNS DDOS attackMajor (0 min)resolved
Travis CIUpstream connectivity issues impacting buildsMajor (21 h)resolved
UnbounceApp and live pages intermittent outageMajor (3.1 h)resolved
TwilioIncreased error rates for fetching TwiML and webhook requestsMajor (1.2 h)resolved
TwilioIssue with Inbound Voice Calls to United Kingdom Toll Free NumbersMajor (32 min)resolved
DatadogExternal DNS IssuesMajor (1.2 h)resolved
SegmentApp Error RateMajor (1.6 h)resolved
CanvaError 1001 when accessing CanvaMajor (2.6 h)resolved
HubSpotData Processing Delays - ContactsMinor (49 min)resolved
DatadogPartial Metric Processing DelayMinor (44 min)resolved
PusherDashboard stats incompleteMinor (1.3 h)resolved
MailjetDelay in statistics updatingMinor (20 h)resolved
ShopifyUnexpected problemMinor (2.3 h)resolved
CircleCIUpstream DNS errorsMinor (2.3 h)resolved
BrazeDNS issue caused by attack on DYNMinor (1.6 h)resolved
Stream (GetStream)We are seeing a widespread DNS issue affecting login via GithubMinor (1.1 h)resolved
ChargebeeEmail delivery delayed due to connectivity issuesMinor (1.4 h)resolved
DatadogExternal DNS IssuesMinor (1.9 h)resolved
Webflowwebflow.com home page issues and dashboard timeoutsMinor (2.0 h)resolved
GreenhouseInternet-wide DNS issuesMinor (3.0 h)resolved
MuxData collection degradedMinor (1.1 h)resolved
Contentfulglobal DNS outageMinor (27 min)resolved
BitriseSignificant build queue on MacOS stacks, due to recent GitHub and other service issues and delayed webhooksMinor (53 min)resolved
BoxSome Users May Experience Issues Accessing BoxMinor (3 d)resolved
ShopifyUnexpected problem - DNS provider issuesMinor (4.6 h)resolved
CircleCIUpstream DNS errorsMinor (3.5 h)resolved
CloseCalling DisruptionMinor (4.5 h)resolved
BigCommerce3rd party Apps affected by new DDOS attack on DynMinor (6.3 h)resolved
AircallGlobal issue on DNS infrastructureMinor (3.8 h)resolved
Contentfulglobal DNS outage impacting Content Delivery APIMinor (2.8 h)resolved
UnbounceApp and live pages intermittent outageMinor (6.5 h)resolved
SquarespaceConnectivity issuesMinor (5.9 h)resolved
TwilioDNS resolution issuesMinor (5.8 h)resolved
SentryDNS ProviderMinor (5.9 h)resolved
WebflowInvestigating elevated DNS errorMinor (47 min)resolved
GreenhouseInternet-wide DNS issues (continued)Minor (11 h)resolved
MixpanelMixpanel Services UnavailableMinor (2.9 h)resolved
LaunchDarklyDNS issues with some upstream servicesMinor (12 h)resolved
KlaviyoSupport communications disruptionMinor (1.2 h)resolved
DropboxDropbox Service DisruptionMinor (42 min)resolved
FullStoryDNS OutageMinor (8.1 h)resolved
ActiveCampaignLiveChat service disruptedMinor (3.3 h)resolved
CloudinarySlower support ticket handling than usualMinor (4.2 h)resolved
PusherDashboard UnavailableMinor (16 h)resolved
StitchWeb UI DowntimeNo impact listed (0 min)resolved
npmConnectivity disruption for users in certain areasNo impact listed (8.6 h)resolved
PyPI (Python Infrastructure)DNS OutageNo impact listed (1.4 h)resolved
BigCommerceLarge Scale Internet outage affecting Level 3 and DYNNo impact listed (1.9 h)resolved
BoxSome Users May Experience Issues Logging into BoxNo impact listed (26 min)resolved
KlaviyoShopify OutageNo impact listed (1.2 h)resolved
MapboxUpstream DNS eventNo impact listed (38 min)resolved
HeapTemporary Data LatencyNo impact listed (8.2 h)resolved
BrazeGlobal DNS EventNo impact listed (6.1 h)resolved
Dropbox SignElevated errors due to DNS issuesNo impact listed (0 min)resolved
MapboxUpstream DNS event, continuedNo impact listed (6.2 h)resolved
PyPI (Python Infrastructure)Ongoing DNS OutageNo impact listed (6.5 h)resolved
DNSimpleALIAS resolution errorsNo impact listed (2.2 h)resolved
TrelloIntermittent payment and power-up issuesNo impact listed (4.3 h)resolved
SparkPostDNS issues affecting some customersNo impact listed (5.2 h)resolved
HubSpotSurveyMonkey API is down, causing the SurveyMonkey integration settings page to be unavailableNo impact listed (2.9 h)resolved
npmreplicate.npmjs.com replacedNo impact listed (0 min)resolved
imgixPurge request latencyNo impact listed (7.0 h)resolved

Still open from earlier days 3

VendorIncidentImpactStartedResolvedStatus
XeroIssues with Practice Products and WFM related to AWS migrationMajor (8 d)resolved
HeapTemporary Data LatencyNo impact listed (12 h)resolved
StitchIncreased Latency for Database IntegrationsNo impact listed (5.9 h)resolved

Maintenance 2

VendorIncidentImpactStartedResolvedStatus
Klaviyo[Scheduled] Planned database maintenanceMaintenancenot resolvedunknown
Linode (Akamai)[Scheduled] Emergency Maintenance: Linode Manager, Website, API, and LishMaintenance (5.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Squarespace, Plivo, Travis CI, Unbounce, Twilio, Datadog, Segment, Canva, HubSpot, Pusher, Mailjet, Shopify.

Cite this

63 vendor-reported incidents started on 2016-10-21 (UTC) across 43 vendors, 9 labelled major or critical by the vendor.

Title
Outages on October 21, 2016
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2016-10-21

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