Companies Shopify Monthly reportsOctober 2016

Shopify in October 2016: incidents, uptime and changes

15incidents posted

0labelled major or critical

100%free of major/critical

98.38%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 0 min, incident time 11 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 8 · No impact listed 7

Incidents 15

Incident	Impact	Started	Duration	Status	Day
Admin area disruption	No impact listed	Oct 6, 2016, 15:44	21 min	resolved	10-06
Unexpected problem with admin and storefront	Minor	Oct 7, 2016, 02:01	1.1 h	resolved	10-07
Intermittent problem with payment processing	No impact listed	Oct 9, 2016, 09:04	0 min	resolved	10-09
Intermittent Home Feed Problems in Admin	Minor	Oct 12, 2016, 16:55	34 min	resolved	10-12
Unexpected problem	No impact listed	Oct 13, 2016, 14:10	42 min	resolved	10-13
Unexpected problem	No impact listed	Oct 17, 2016, 13:19	3.0 h	resolved	10-17
Unexpected problem	Minor	Oct 21, 2016, 11:47	2.3 h	resolved	10-21
Unexpected problem - DNS provider issues	Minor	Oct 21, 2016, 16:15	4.6 h	resolved	10-21
Unexpected problem - DNS provider issues	No impact listed	Oct 22, 2016, 17:35	7.5 h	resolved	10-22
Unexpected problem	Minor	Oct 25, 2016, 19:26	2.4 h	resolved	10-25
Unexpected problem	Minor	Oct 27, 2016, 14:03	18 min	resolved	10-27
Unexpected problem	No impact listed	Oct 28, 2016, 18:08	50 min	resolved	10-28
Unexpected problem	Minor	Oct 28, 2016, 19:43	5 min	resolved	10-28
Fedex cannot retrieve shipping rates	No impact listed	Oct 28, 2016, 21:56	22 min	resolved	10-28
Unexpected problem	Minor	Oct 31, 2016, 21:36	34 min	resolved	10-31

Maintenance 1

Show scheduled maintenance

Oct 4, 2016, 11:00 [Scheduled] Scheduled maintenance on core components

Cite this

Shopify posted 15 status incidents in October 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title: Shopify in October 2016
Vendor: Shopify
Date: 2016-10-01 00:00 UTC
URL: https://rewindex.com/company/shopify/2016/10

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