# Shopify in October 2016: incidents, uptime and changes

> Shopify in October 2016: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2016/10
Last updated: 2016-11-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 8, none 7
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.38% free of any incident; outage time 0 min, incident time 11 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2016](https://rewindex.com/company/shopify/2016/09.md) · Next: [November 2016](https://rewindex.com/company/shopify/2016/11.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Admin area disruption](https://rewindex.com/company/shopify/incidents/d9tww27rfgzs.md) | none | 2016-10-06 15:44 UTC | 2016-10-06 16:05 UTC | 21 min | resolved |
| [Unexpected problem with admin and storefront](https://rewindex.com/company/shopify/incidents/tbb217pm2zhb.md) | minor | 2016-10-07 02:01 UTC | 2016-10-07 03:07 UTC | 1.1 h | resolved |
| [Intermittent problem with payment processing](https://rewindex.com/company/shopify/incidents/glpg2wkdfh07.md) | none | 2016-10-09 09:04 UTC | 2016-10-09 09:04 UTC | 0 min | resolved |
| [Intermittent Home Feed Problems in Admin](https://rewindex.com/company/shopify/incidents/6syfgwl9sxkx.md) | minor | 2016-10-12 16:55 UTC | 2016-10-12 17:29 UTC | 34 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/vch7k5g6jykb.md) | none | 2016-10-13 14:10 UTC | 2016-10-13 14:52 UTC | 42 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/2hbhr3l90p2p.md) | none | 2016-10-17 13:19 UTC | 2016-10-17 16:22 UTC | 3.0 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/z714f9fjg9q0.md) | minor | 2016-10-21 11:47 UTC | 2016-10-21 14:07 UTC | 2.3 h | resolved |
| [Unexpected problem -  DNS provider issues](https://rewindex.com/company/shopify/incidents/kljkqgst05zx.md) | minor | 2016-10-21 16:15 UTC | 2016-10-21 20:52 UTC | 4.6 h | resolved |
| [Unexpected problem - DNS provider issues](https://rewindex.com/company/shopify/incidents/fhgclhlmzx20.md) | none | 2016-10-22 17:35 UTC | 2016-10-23 01:03 UTC | 7.5 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/rljtw0855hnc.md) | minor | 2016-10-25 19:26 UTC | 2016-10-25 21:51 UTC | 2.4 h | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/drdphcsrqlbw.md) | minor | 2016-10-27 14:03 UTC | 2016-10-27 14:21 UTC | 18 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/k0p812wn3tmg.md) | none | 2016-10-28 18:08 UTC | 2016-10-28 18:58 UTC | 50 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/rpvngtcwr4m1.md) | minor | 2016-10-28 19:43 UTC | 2016-10-28 19:48 UTC | 5 min | resolved |
| [Fedex cannot retrieve shipping rates](https://rewindex.com/company/shopify/incidents/y794qqb4b6rv.md) | none | 2016-10-28 21:56 UTC | 2016-10-28 22:18 UTC | 22 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/ths895tw6h9b.md) | minor | 2016-10-31 21:36 UTC | 2016-10-31 22:10 UTC | 34 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled maintenance on core components](https://rewindex.com/company/shopify/incidents/sfs1mmw8t86y.md) | maintenance | 2016-10-04 11:00 UTC | 2016-10-04 11:36 UTC | 36 min | resolved |

## Cite this

Shopify posted 15 status incidents in October 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2016/10
- Citation: Shopify, “Shopify in October 2016” (2016-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2016/10 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in October 2016 (2016-10-01)](https://rewindex.com/company/shopify/2016/10)`


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Canonical: https://rewindex.com/company/shopify/2016/10 · Markdown: https://rewindex.com/company/shopify/2016/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:36.973Z