Companies / Twilio / Monthly reports / October 2016
Twilio in October 2016: incidents, uptime and changes Overview Changes Uptime Monthly ← September 2016 All months November 2016 → 22 incidents posted
2 labelled major or critical
99.84% free of major/critical
93.45% free of any incident
0 price changes
0 notable page changes
Vendor-reported outage time 1 h 10 min, incident time 2.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days .
By vendor label:
Major and critical incidents 2 Other incidents 20 Incident Impact Started Duration Status Day www.twilio.com/docs unavailable Oct 3, 2016, 04:56 2.2 h resolved 10-03 Degraded inbound USA voice traffic Oct 4, 2016, 15:01 1.1 h resolved 10-04 Missing Console Navigation Links in Japanese Site Oct 5, 2016, 04:13 21 min resolved 10-05 Issue with undelivered SMS on UK mobile numbers Oct 5, 2016, 23:08 12 h resolved 10-05 Inbound SMS down to some German Twilio numbers Oct 11, 2016, 18:05 2.7 h resolved 10-11 Increased HTTP 500s from Network Traversal Service /Tokens endpoint Oct 12, 2016, 16:05 4 min resolved 10-12 Support Services - Console and Zendesk ticket interfaces are out of service Oct 13, 2016, 18:25 2.0 h resolved 10-13 Increased error rates in fetching messagelist and instances. Message feedback functionality unavailable. Oct 14, 2016, 19:57 40 min resolved 10-14 Some Short Code messages failed to send in North America Oct 15, 2016, 00:39 0 min resolved 10-15 Increased Programmable Voice errors across multiple regions Oct 15, 2016, 16:20 39 min resolved 10-15 Degraded Service for Inbound Calls to Numbers in Rio de Janeiro, Brazil Oct 17, 2016, 02:32 11 h resolved 10-17 Investigating issues with WebRTC client Oct 18, 2016, 19:04 32 min resolved 10-18 Problems receiving inbound messages to Mexico, Chile, China and Taiwan Twilio numbers Oct 20, 2016, 07:42 20 min resolved 10-20 Failures in request to cancel calls using the Programmable Voice API Oct 20, 2016, 17:00 2.9 h resolved 10-20 DNS resolution issues Oct 21, 2016, 16:38 5.8 h resolved 10-21 Errors when processing TwiML Oct 24, 2016, 18:42 1.1 h resolved 10-24 Inbound Messages Stuck in Queued State Oct 24, 2016, 22:34 24 min resolved 10-24 DTMF failures on voice calls Oct 25, 2016, 17:27 1.1 h resolved 10-25 Failures when adding participants to conferences Oct 25, 2016, 18:40 0 min resolved 10-25 API errors querying for Message Logs Oct 28, 2016, 17:52 2.4 h resolved 10-28
Cite this Twilio posted 22 status incidents in October 2016 (2 major or critical); 0 price changes and 0 notable page changes observed.
Title Twilio in October 2016 Vendor Twilio Date 2016-10-01 00:00 UTC URL https://rewindex.com/company/twilio/2016/10 Copy citation Copy markdown link