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Twilio: Support Services - Console and Zendesk ticket interfaces are out of service

MinorStatus: resolvedStarted Resolved (2.0 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    Our helpdesk issues have been resolved and the support system is operating normally.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-10-13 18:25 UTC, resolved after 2.0 h, 1 update(s).

Title
Support Services - Console and Zendesk ticket interfaces are out of service
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/f8403bmd18y0

Twilio profileRecent Twilio incidentsAll outages on October 13, 2016Twilio in October 2016MarkdownJSON