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CompaniesTwilioMonthly reportsSeptember 2016

Twilio in September 2016: incidents, uptime and changes

11incidents posted
0labelled major or critical
100%free of major/critical
95.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 30 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 8 · No impact listed 3

Incidents 11

IncidentImpactStartedDurationStatusDay
Degraded Service For Inbound Calls To BrazilMinor18 minresolved09-04
Inbound and Outbound Non-Delivery with some US Twilio NumbersMinor2.7 hresolved09-07
Inbound and Outbound MMS Content-related Notifications Failed to be FiledMinor7 minresolved09-08
Decrease in deliverability of SMS to France (+33)Minor18 hresolved09-13
Decrease in inbound SMS messages from Verizon numbers in the USMinor21 minresolved09-13
Elevated error rate for TwiML requests from 9:57 AM - 10:08 AM PDTNo impact listed0 minresolved09-14
Audit events are delayedNo impact listed1.0 hresolved09-18
Small percentage of MMS inbound message undeliverable in the USMinor4.4 hresolved09-22
Elevated error rates across all regionsMinor34 minresolved09-26
Message logs delayed and low rate of HTTP 500 responses to Message Feedback REST APIMinor4.6 hresolved09-26
Choppy audio for ~15k US calls connecting PSTN to/from SIP endpoints between 6:10am - 7:00am PDTNo impact listed0 minresolved09-29

Cite this

Twilio posted 11 status incidents in September 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in September 2016
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2016/09

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