# Twilio in September 2016: incidents, uptime and changes

> Twilio in September 2016: 11 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Twilio’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/twilio/2016/09
Last updated: 2016-10-01T00:00:00Z

- Incidents posted: 11 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 8, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 95.78% free of any incident; outage time 0 min, incident time 30 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2016](https://rewindex.com/company/twilio/2016/08.md) · Next: [October 2016](https://rewindex.com/company/twilio/2016/10.md) · [All months](https://rewindex.com/company/twilio/reports.md) · [Twilio](https://rewindex.com/company/twilio.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Service For Inbound Calls To Brazil](https://rewindex.com/company/twilio/incidents/1yytg2hfk2y7.md) | minor | 2016-09-04 14:01 UTC | 2016-09-04 14:19 UTC | 18 min | resolved |
| [Inbound and Outbound Non-Delivery with some US Twilio Numbers](https://rewindex.com/company/twilio/incidents/2psjmnkf99cc.md) | minor | 2016-09-07 16:47 UTC | 2016-09-07 19:31 UTC | 2.7 h | resolved |
| [Inbound and Outbound MMS Content-related Notifications Failed to be Filed](https://rewindex.com/company/twilio/incidents/2nc6tpzbxph4.md) | minor | 2016-09-08 19:59 UTC | 2016-09-08 20:06 UTC | 7 min | resolved |
| [Decrease in deliverability of SMS to France (+33)](https://rewindex.com/company/twilio/incidents/tqnpl7srpdy2.md) | minor | 2016-09-13 16:09 UTC | 2016-09-14 09:46 UTC | 18 h | resolved |
| [Decrease in inbound SMS messages from Verizon numbers in the US](https://rewindex.com/company/twilio/incidents/w73p80xxmn34.md) | minor | 2016-09-13 17:05 UTC | 2016-09-13 17:26 UTC | 21 min | resolved |
| [Elevated error rate for TwiML requests from 9:57 AM - 10:08 AM PDT](https://rewindex.com/company/twilio/incidents/vfl3kk86s362.md) | none | 2016-09-14 17:27 UTC | 2016-09-14 17:27 UTC | 0 min | resolved |
| [Audit events are delayed](https://rewindex.com/company/twilio/incidents/6gqj7wq1528d.md) | none | 2016-09-18 04:30 UTC | 2016-09-18 05:31 UTC | 1.0 h | resolved |
| [Small percentage of MMS inbound message undeliverable in the US](https://rewindex.com/company/twilio/incidents/5mwj3ktf44nd.md) | minor | 2016-09-22 20:14 UTC | 2016-09-23 00:37 UTC | 4.4 h | resolved |
| [Elevated error rates across all regions](https://rewindex.com/company/twilio/incidents/gtzm3jny27kn.md) | minor | 2016-09-26 12:10 UTC | 2016-09-26 12:44 UTC | 34 min | resolved |
| [Message logs delayed and low rate of HTTP 500 responses to Message Feedback REST API](https://rewindex.com/company/twilio/incidents/wchwjg0twv7k.md) | minor | 2016-09-26 19:43 UTC | 2016-09-27 00:20 UTC | 4.6 h | resolved |
| [Choppy audio for ~15k US calls connecting PSTN to/from SIP endpoints between 6:10am - 7:00am PDT](https://rewindex.com/company/twilio/incidents/64f2crxp18m2.md) | none | 2016-09-29 17:43 UTC | 2016-09-29 17:43 UTC | 0 min | resolved |

## Cite this

Twilio posted 11 status incidents in September 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/twilio/2016/09
- Citation: Twilio, “Twilio in September 2016” (2016-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/2016/09 (CC BY 4.0).
- Markdown link: `[Twilio: Twilio in September 2016 (2016-09-01)](https://rewindex.com/company/twilio/2016/09)`


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Canonical: https://rewindex.com/company/twilio/2016/09 · Markdown: https://rewindex.com/company/twilio/2016/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:17:29.708Z