Twilio: Choppy audio for ~15k US calls connecting PSTN to/from SIP endpoints between 6:10am - 7:00am PDT
Timeline of updates
- resolved
Between 6:10am and 7:00am PDT, ~15k US calls connecting PSTN to/from SIP endpoints may have experienced choppy audio. The problem has been resolved and all products are operating normally since 7:00am PDT.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2016-09-29 17:43 UTC, resolved after 0 min, 1 update(s).
- Title
- Choppy audio for ~15k US calls connecting PSTN to/from SIP endpoints between 6:10am - 7:00am PDT
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/64f2crxp18m2
Twilio profileRecent Twilio incidentsAll outages on September 29, 2016Twilio in September 2016MarkdownJSON