# Outages on October 21, 2016 (UTC)

> 63 incidents started on October 21, 2016 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Squarespace, Plivo, Travis CI); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2016-10-21
Last updated: 2016-10-24T17:32:00Z

- Incidents started: 63 (major/critical: 9, other: 54) across 43 vendors
- Still open from earlier days: 3 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: major 9, minor 36, none 18
- Previous day with incidents: [2016-10-20](https://rewindex.com/outages/2016-10-20.md) · Next: [2016-10-22](https://rewindex.com/outages/2016-10-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity issue](https://rewindex.com/company/squarespace/incidents/27hth8t17jfl.md) | major | 2016-10-21 11:27 UTC | 2016-10-21 14:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [SMS and Calls failing due to DNS DDOS attack](https://rewindex.com/company/plivo/incidents/9xbls4rz2yty.md) | major | 2016-10-21 12:00 UTC | 2016-10-21 12:00 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Upstream connectivity issues impacting builds](https://rewindex.com/company/travis-ci/incidents/m41c9md5dg9z.md) | major | 2016-10-21 12:19 UTC | 2016-10-22 09:20 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [App and live pages intermittent outage](https://rewindex.com/company/unbounce/incidents/12c85mn7dykd.md) | major | 2016-10-21 12:22 UTC | 2016-10-21 15:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Increased error rates for fetching TwiML and webhook requests](https://rewindex.com/company/twilio/incidents/qpswxmbgyfs2.md) | major | 2016-10-21 12:42 UTC | 2016-10-21 13:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue with Inbound Voice Calls to United Kingdom Toll Free Numbers](https://rewindex.com/company/twilio/incidents/70hfjm63x8q8.md) | major | 2016-10-21 13:20 UTC | 2016-10-21 13:52 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [External DNS Issues](https://rewindex.com/company/datadog/incidents/dczlv59trp44.md) | major | 2016-10-21 16:36 UTC | 2016-10-21 17:46 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [App Error Rate](https://rewindex.com/company/segment/incidents/xdngd1wzw6vc.md) | major | 2016-10-21 17:27 UTC | 2016-10-21 19:02 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Error 1001 when accessing Canva](https://rewindex.com/company/canva/incidents/sx8yfdl5dgzj.md) | major | 2016-10-21 17:51 UTC | 2016-10-21 20:26 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Data Processing Delays - Contacts](https://rewindex.com/company/hubspot/incidents/57cc7ctkh048.md) | minor | 2016-10-21 00:58 UTC | 2016-10-21 01:47 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Partial Metric Processing Delay](https://rewindex.com/company/datadog/incidents/3btwz161xcnz.md) | minor | 2016-10-21 03:12 UTC | 2016-10-21 03:56 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Dashboard stats incomplete](https://rewindex.com/company/pusher/incidents/wytkf9k131yh.md) | minor | 2016-10-21 09:53 UTC | 2016-10-21 11:11 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [Delay in statistics updating](https://rewindex.com/company/mailjet/incidents/xhktw0plrqqw.md) | minor | 2016-10-21 10:29 UTC | 2016-10-22 06:31 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem](https://rewindex.com/company/shopify/incidents/z714f9fjg9q0.md) | minor | 2016-10-21 11:47 UTC | 2016-10-21 14:07 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Upstream DNS errors](https://rewindex.com/company/circleci/incidents/hpdw14zxhqjy.md) | minor | 2016-10-21 11:48 UTC | 2016-10-21 14:04 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [DNS issue caused by attack on DYN](https://rewindex.com/company/braze/incidents/001lp1yz3flp.md) | minor | 2016-10-21 12:12 UTC | 2016-10-21 13:51 UTC | resolved |
| [Stream (GetStream)](https://rewindex.com/company/getstream.md) | [We are seeing a widespread DNS issue affecting login via Github](https://rewindex.com/company/getstream/incidents/hk088lzr80nd.md) | minor | 2016-10-21 12:21 UTC | 2016-10-21 13:25 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Email delivery delayed due to connectivity issues](https://rewindex.com/company/chargebee/incidents/yv5gwjdt2k5t.md) | minor | 2016-10-21 12:21 UTC | 2016-10-21 13:46 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [External DNS Issues](https://rewindex.com/company/datadog/incidents/k4mwy0z119cg.md) | minor | 2016-10-21 12:23 UTC | 2016-10-21 14:17 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [webflow.com home page issues and dashboard timeouts](https://rewindex.com/company/webflow/incidents/jsct80frt265.md) | minor | 2016-10-21 12:29 UTC | 2016-10-21 14:29 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Internet-wide DNS issues](https://rewindex.com/company/greenhouse/incidents/ywpqgzz647k8.md) | minor | 2016-10-21 12:49 UTC | 2016-10-21 15:49 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Data collection degraded](https://rewindex.com/company/mux/incidents/xrjd7cb9p1z6.md) | minor | 2016-10-21 12:58 UTC | 2016-10-21 14:06 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [global DNS outage](https://rewindex.com/company/contentful/incidents/zqtbmznzvdn4.md) | minor | 2016-10-21 13:30 UTC | 2016-10-21 13:57 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Significant build queue on MacOS stacks, due to recent GitHub and other service issues and delayed webhooks](https://rewindex.com/company/bitrise/incidents/3p80vc0ydf3h.md) | minor | 2016-10-21 15:10 UTC | 2016-10-21 16:03 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Some Users May Experience Issues Accessing Box](https://rewindex.com/company/box/incidents/dld92708hc6s.md) | minor | 2016-10-21 16:06 UTC | 2016-10-24 17:32 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem -  DNS provider issues](https://rewindex.com/company/shopify/incidents/kljkqgst05zx.md) | minor | 2016-10-21 16:15 UTC | 2016-10-21 20:52 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Upstream DNS errors](https://rewindex.com/company/circleci/incidents/51xq6txtvzh9.md) | minor | 2016-10-21 16:19 UTC | 2016-10-21 19:47 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [Calling Disruption](https://rewindex.com/company/close/incidents/8xjc1q1q882v.md) | minor | 2016-10-21 16:24 UTC | 2016-10-21 20:53 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [3rd party Apps affected by new DDOS attack on Dyn](https://rewindex.com/company/bigcommerce/incidents/zf0cfcpzw8c5.md) | minor | 2016-10-21 16:26 UTC | 2016-10-21 22:47 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Global issue on DNS infrastructure](https://rewindex.com/company/aircall/incidents/968nt7k620qs.md) | minor | 2016-10-21 16:27 UTC | 2016-10-21 20:17 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [global DNS outage impacting Content Delivery API](https://rewindex.com/company/contentful/incidents/rfzn51y9mx05.md) | minor | 2016-10-21 16:29 UTC | 2016-10-21 19:18 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [App and live pages intermittent outage](https://rewindex.com/company/unbounce/incidents/g8wmbwkczfrl.md) | minor | 2016-10-21 16:30 UTC | 2016-10-21 23:01 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity issues](https://rewindex.com/company/squarespace/incidents/hg3ryjmx9hlx.md) | minor | 2016-10-21 16:35 UTC | 2016-10-21 22:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [DNS resolution issues](https://rewindex.com/company/twilio/incidents/z8clzynxzr8d.md) | minor | 2016-10-21 16:38 UTC | 2016-10-21 22:29 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [DNS Provider](https://rewindex.com/company/sentry/incidents/mpkhgnn7ykbj.md) | minor | 2016-10-21 16:40 UTC | 2016-10-21 22:34 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [Investigating elevated DNS error](https://rewindex.com/company/webflow/incidents/4fh68hfyxjsh.md) | minor | 2016-10-21 16:50 UTC | 2016-10-21 17:37 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Internet-wide DNS issues (continued)](https://rewindex.com/company/greenhouse/incidents/pw6t55v9ljzb.md) | minor | 2016-10-21 16:51 UTC | 2016-10-22 03:54 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Mixpanel Services Unavailable](https://rewindex.com/company/mixpanel/incidents/nqw5jlnjcnc6.md) | minor | 2016-10-21 16:58 UTC | 2016-10-21 19:54 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [DNS issues with some upstream services](https://rewindex.com/company/launchdarkly/incidents/gyptgry38bty.md) | minor | 2016-10-21 17:31 UTC | 2016-10-22 05:46 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Support communications disruption](https://rewindex.com/company/klaviyo/incidents/6z3gxf33p657.md) | minor | 2016-10-21 17:51 UTC | 2016-10-21 19:04 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Dropbox Service Disruption](https://rewindex.com/company/dropbox/incidents/zvb5d794p4dt.md) | minor | 2016-10-21 17:55 UTC | 2016-10-21 18:37 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [DNS Outage](https://rewindex.com/company/fullstory/incidents/xzjcqbzxrzr3.md) | minor | 2016-10-21 18:03 UTC | 2016-10-22 02:09 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [LiveChat service disrupted](https://rewindex.com/company/activecampaign/incidents/wk23l1ynqz4k.md) | minor | 2016-10-21 18:05 UTC | 2016-10-21 21:20 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Slower support ticket handling than usual](https://rewindex.com/company/cloudinary/incidents/6xj2y0s1hfzh.md) | minor | 2016-10-21 18:18 UTC | 2016-10-21 22:28 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Dashboard Unavailable](https://rewindex.com/company/pusher/incidents/gmptmxp29v9t.md) | minor | 2016-10-21 19:33 UTC | 2016-10-22 11:38 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Web UI Downtime](https://rewindex.com/company/stitch/incidents/9s05gspl81kl.md) | none | 2016-10-21 11:41 UTC | 2016-10-21 11:41 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Connectivity disruption for users in certain areas](https://rewindex.com/company/npm/incidents/24cdxprk291y.md) | none | 2016-10-21 12:10 UTC | 2016-10-21 20:47 UTC | resolved |
| [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [DNS Outage](https://rewindex.com/company/pypi/incidents/x97mmj5rqs5f.md) | none | 2016-10-21 12:35 UTC | 2016-10-21 14:01 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Large Scale Internet outage affecting Level 3 and DYN](https://rewindex.com/company/bigcommerce/incidents/yb5m2p9f99ql.md) | none | 2016-10-21 13:19 UTC | 2016-10-21 15:15 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Some Users May Experience Issues Logging into Box](https://rewindex.com/company/box/incidents/145ypkrdkk92.md) | none | 2016-10-21 13:33 UTC | 2016-10-21 13:59 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Shopify Outage](https://rewindex.com/company/klaviyo/incidents/034gj7dbgqn4.md) | none | 2016-10-21 13:44 UTC | 2016-10-21 14:56 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Upstream DNS event](https://rewindex.com/company/mapbox/incidents/bd5h1k5cdd18.md) | none | 2016-10-21 13:50 UTC | 2016-10-21 14:28 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/lhp6mbs78r61.md) | none | 2016-10-21 15:56 UTC | 2016-10-22 00:08 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Global DNS Event](https://rewindex.com/company/braze/incidents/nkt7kqm79p68.md) | none | 2016-10-21 15:59 UTC | 2016-10-21 22:03 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Elevated errors due to DNS issues](https://rewindex.com/company/dropbox-sign/incidents/2b2ydmdpwqd0.md) | none | 2016-10-21 16:29 UTC | 2016-10-21 16:29 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Upstream DNS event, continued](https://rewindex.com/company/mapbox/incidents/6s780zv7dc0z.md) | none | 2016-10-21 16:49 UTC | 2016-10-21 23:03 UTC | resolved |
| [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [Ongoing DNS Outage](https://rewindex.com/company/pypi/incidents/btzgq6rjhhmp.md) | none | 2016-10-21 17:05 UTC | 2016-10-21 23:37 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [ALIAS resolution errors](https://rewindex.com/company/dnsimple/incidents/s1lq3dhw4d58.md) | none | 2016-10-21 17:39 UTC | 2016-10-21 19:51 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Intermittent payment and power-up issues](https://rewindex.com/company/trello/incidents/sm6c5zrzdxl9.md) | none | 2016-10-21 18:04 UTC | 2016-10-21 22:20 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [DNS issues affecting some customers](https://rewindex.com/company/sparkpost/incidents/zr5x62r123b3.md) | none | 2016-10-21 18:21 UTC | 2016-10-21 23:34 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [SurveyMonkey API is down, causing the SurveyMonkey integration settings page to be unavailable](https://rewindex.com/company/hubspot/incidents/hvfqlsnmyvhs.md) | none | 2016-10-21 18:29 UTC | 2016-10-21 21:24 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [replicate.npmjs.com replaced](https://rewindex.com/company/npm/incidents/tnqs3k0vrwrm.md) | none | 2016-10-21 21:53 UTC | 2016-10-21 21:53 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Purge request latency](https://rewindex.com/company/imgix/incidents/ck1k4ntkn7g3.md) | none | 2016-10-21 22:06 UTC | 2016-10-22 05:08 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Issues with Practice Products and WFM related to AWS migration](https://rewindex.com/company/xero/incidents/lt8zjjzxtvn2.md) | major | 2016-10-18 02:16 UTC | 2016-10-25 23:00 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/bc62ywdv4c2q.md) | none | 2016-10-20 15:20 UTC | 2016-10-21 03:47 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Increased Latency for Database Integrations](https://rewindex.com/company/stitch/incidents/2shxwgmvv15l.md) | none | 2016-10-20 20:59 UTC | 2016-10-21 02:54 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [\[Scheduled\] Planned database maintenance](https://rewindex.com/company/klaviyo/incidents/ln091qjx3r7h.md) | maintenance | 2016-10-21 01:28 UTC | not resolved | unknown |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Maintenance: Linode Manager, Website, API, and Lish](https://rewindex.com/company/linode-akamai/incidents/qbhvywcjcnc1.md) | maintenance | 2016-10-21 20:01 UTC | 2016-10-22 01:00 UTC | resolved |

## Cite this

63 vendor-reported incidents started on 2016-10-21 (UTC) across 43 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2016-10-21
- Citation: Rewindex daily outage roundup, “Outages on October 21, 2016” (2016-10-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2016-10-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 21, 2016 (2016-10-21)](https://rewindex.com/outages/2016-10-21)`


---
Canonical: https://rewindex.com/outages/2016-10-21 · Markdown: https://rewindex.com/outages/2016-10-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:26.162Z