ZoomZoom Workforce Management Update: November 12, 2026 (No Operational Impact) Maintenance01:00 10:00 (9.0 h) completed B Bolt.newRoutine Database Maintenance Maintenance02:00 not resolved maintenance complete CloudflareCDG (Paris) on 2026-11-12 Maintenance02:00 not resolved scheduled StripeScheduled maintenance for Bancontact Maintenance03:00 not resolved scheduled StripeScheduled maintenance for TWINT Maintenance03:00 not resolved scheduled T TelnyxScheduled maintenance for Programmable Voice - Voice SDK/Programmable Voice - WebRTC EU/US/APAC/UAE Maintenance03:00 not resolved maintenance complete VonageUSA & Canada SMS and MMS - Planned Maintenance affecting 10DLC traffic Maintenance04:00 not resolved scheduled S SinchExternal Maintenance - US and Canada Maintenance04:00 11:00 (7.0 h) completed T TwilioMultiple Destination SMS and MMS Carrier Partner Maintenance Maintenance04:00 not resolved scheduled B BandwidthMessaging Maintenance - Toll-Free MMS/SMS Maintenance04:00 10:00 (6.0 h) completed B BandwidthMessaging Maintenance - MMS/SMS Maintenance04:00 11:00 (7.0 h) completed JFrogPlanned Cloud Maintenance on Azure East US Maintenance05:00 06:00 (1.0 h) completed T TwilioUnited States SMS and MMS Carrier Maintenance - Verizon Maintenance05:00 not resolved scheduled B BandwidthMessaging Maintenance - Campaign Provisioning Delays Maintenance05:00 13:00 (8.0 h) completed S SinchExternal Maintenance - Toll-Free Number Provider Maintenance05:00 10:02 (5.0 h) completed B BandwidthMessaging Maintenance - SMS deleted by vendor Maintenance05:00 not resolved scheduled VonageUSA SMS & MMS - Planned Maintenance affecting Verizon network Maintenance05:00 not resolved scheduled T TelnyxVoice Services Update - All Regions Maintenance05:00 not resolved maintenance in progress S SinchExternal Maintenance - United States - Verizon Maintenance05:00 10:01 (5.0 h) completed S SinchPlanned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure Maintenance06:00 08:02 (2.0 h) completed CloudflareMSP (Minneapolis) on 2026-11-12 Maintenance06:00 not resolved scheduled T TelnyxScheduled maintenance for Programmable Wireless - US Maintenance06:00 not resolved maintenance complete HetznerMaintenance emergency power system in HEL1-DC8 Maintenance06:15 not resolved in progress S SegmentScheduled Database Maintenance in USW2 Maintenance06:30 08:00 (1.5 h) completed JFrogPlanned Cloud Maintenance on Azure East US Maintenance06:30 07:30 (1.0 h) completed S SinchDI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12434 Maintenance07:00 11:01 (4.0 h) completed CloudflareEWR (Newark) on 2026-11-12 Maintenance07:00 not resolved scheduled S SinchDI SMS 365 (SMSx) | Operator Services | Application Maintenance | PCR Number #PCRSDI-12408 Maintenance07:00 11:03 (4.0 h) completed S SinchDI SMS 365 (SMSx) | Operator Services | Network Maintenance | PCR Number #PCRSDI-12433 Maintenance07:00 11:02 (4.0 h) completed S SinchDI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12448 Maintenance07:00 11:03 (4.0 h) completed S SinchPlanned Maintenance Notification – Sinch CA1 Network Infrastructure Maintenance07:00 08:03 (1.1 h) completed CloudflareIAH (Houston) on 2026-11-12 Maintenance07:30 not resolved in progress S SinchPlanned Maintenance - Conversation API Maintenance08:00 10:00 (2.0 h) completed CloudflareFRA (Frankfurt) on 2026-11-12 Maintenance08:00 not resolved in progress G GitGuardianMajor upgrade of a component for US platform Maintenance08:30 not resolved maintenance complete O OVHcloud[GRA3][Storage] - File Storage Maintenance Notification Maintenance09:00 Nov 10, 17:02 (-2398 min) completed T TelnyxVoice Services Update - Frankfurt, Germany Maintenance09:08 not resolved maintenance complete VonageEgypt SMS - Planned maintenance affecting Vodafone Egypt Maintenance09:44 not resolved scheduled Grafana CloudScheduled Maintenance - Grafana IRM OnCall Maintenance10:00 10:15 (15 min) completed O OVHcloud[BHS7][Network] - Rack B720B13 maintenance notification Maintenance10:00 10:11 (11 min) completed T TelnyxVoice Services Update - London, UK Maintenance10:16 not resolved maintenance complete T TelnyxVoice services update - all regions Maintenance10:30 not resolved maintenance in progress O OVHcloud[BHS5][Network] - Multiple racks maintenance notification Maintenance10:30 11:44 (1.3 h) completed L Linode (Akamai)Scheduled maintenance for Block storage switches - AP-West (Mumbai) Maintenance11:00 13:04 (2.1 h) completed JFrogPlanned Cloud Maintenance on Azure East US Maintenance11:45 12:45 (1.0 h) completed StripeScheduled maintenance for BLIK Maintenance12:18 not resolved scheduled Scaleway[Scheduled] [WebHosting Elements] - Platform pf-013 deleted by vendor Maintenance13:00 not resolved scheduled Scaleway[Scheduled] [WebHosting Elements] - Platform pf-014 deleted by vendor Maintenance14:00 not resolved scheduled T TwilioMalaysia SMS Carrier Maintenance - Celcom Maintenance14:00 not resolved scheduled VonageMalaysia SMS - Planned maintenance affecting XOX Maintenance14:00 not resolved scheduled CloudflareMEL (Melbourne) on 2026-11-12 Maintenance14:00 not resolved scheduled T TwilioMalaysia SMS Carrier Maintenance - Red One Maintenance14:00 not resolved scheduled