rewindex

CompaniesSinchIncidents

Sinch: DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12448

MaintenancemaintenanceStatus: completededitedStarted Resolved (4.0 h)3 updatesstatus.sinch.com (opens in new tab)

Affected components: Sinch DI Services - SMS 365 Operator RoWSinch DI Services - SMS 365 Operator USSMS 365 Operator RoWSMS 365 Operator US

Timeline of updates

  1. scheduled

    Services :: DI SMS 365 (SMSx)
    PCR Number :: PCRSDI-12448
    Start Date and Time (GMT):: 12th November 2026 07:00 Hrs.
    End Date and Time (GMT):: 12th November 2026 11:00 Hrs.
    Impact:
    Mobile Terminating (MT) Traffic: Potential Latency
    Mobile Originated (MO) Traffic: Potential Latency
    DR Notification: Potential Latency
    Report Manager Access : Impacted.
    Report Manager Statistics : Impacted
    Description:
    Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications.
    If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'support' from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed

    The scheduled maintenance has been completed.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Rewindex captured a newer version after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Maintenance posted by Sinch, started 2026-11-12 07:00 UTC, resolved after 4.0 h, 3 update(s); edited after publishing.

Title
DI SMS 365 (SMSx) | Operator Services | Application, System Maintenance | PCR Number #PCRSDI-12448
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/hfzvbflgw2vg

Sinch profileRecent Sinch incidentsAll outages on November 12, 2026Sinch in November 2026MarkdownJSON