Sinch: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure
Affected components: Messaging APIs - RCS - EURCS - EUVideo CallingVoice - Video Calling
Timeline of updates
- scheduled
We are reaching out to inform you that a maintenance will be performed on our EU Central RTCx network and security infrastructure during the scheduled time window below.
Type: Network Maintenance
Affected Site: EU
Maintenance Start Time: 2026-11-12 06:00 UTC
Maintenance End Time: 2026-11-12 08:00 UTC
Impact: Approximately 5-10 minutes of service-impact on the specified components.
If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance. - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure
- Incident updated: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-29 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
86821286ffb1e91a…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-11-12 06:00 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.
- Title
- Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj
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