# Sinch: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure

> Sinch maintenance “Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure” on 2026-11-12: impact maintenance (vendor’s label), 2.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj
Last updated: 2026-11-12T08:03:43Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-12 06:00 UTC · Resolved: 2026-11-12 08:02 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: Messaging APIs - RCS - EU, RCS - EU, Video Calling, Voice - Video Calling
- [Vendor status page: https://status.sinch.com/incidents/ndhy5rq2pfsj](https://status.sinch.com/incidents/ndhy5rq2pfsj)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **scheduled** 2026-10-29 18:22 UTC: We are reaching out to inform you that a maintenance will be performed on our EU Central RTCx network and security infrastructure during the scheduled time window below. Type: Network Maintenance Affected Site: EU Maintenance Start Time: 2026-11-12 06:00 UTC Maintenance End Time: 2026-11-12 08:00 UTC Impact: Approximately 5-10 minutes of service-impact on the specified components. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
- **in progress** 2026-11-12 06:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-12 08:02 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-12 06:03 UTC: [Incident updated: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure](https://rewindex.com/change/rf18d400eb8d3b5.md)
- 2026-11-12 08:03 UTC: [Incident updated: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure](https://rewindex.com/change/r23517b7d95b49e.md)

## Cite this

Maintenance posted by Sinch, started 2026-11-12 06:00 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj
- Citation: Sinch, “Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure” (2026-11-12 06:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj (CC BY 4.0).
- Markdown link: `[Sinch: Planned Maintenance Notification – Sinch EU Central RTCx Network Infrastructure (2026-11-12)](https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj)`


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Canonical: https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj · Markdown: https://rewindex.com/company/sinch/incidents/ndhy5rq2pfsj.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/ndhy5rq2pfsj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:06:10.514Z