Front: [by_company_00015] Delays on channel imports for a subset of us-west-1 customers
Affected components: Other channels
Timeline of updates
- investigating
We are experiencing backlogs for the queues used to service channel mass imports, which may cause delays when bulk importing messages from newly connected channels. Our monitoring indicates fewer than 10 customers are impacted currently. We are investigating the issue.
- identified
We are beginning to see improvements in the backlogs.
- resolved
Backlogs are continuing to clear. Moving incident to resolved, though we will continue to monitor queue load and work to accelerate imports further.
Changes Rewindex caught on this incident
- Incident updated: [by_company_00015] Delays on channel imports for a subset of us-west-1 customers
- Incident updated: [by_company_00015] Delays on channel imports for a subset of us-west-1 customers
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Impact, status and times are the vendor’s own, as last archived. View on status.frontapp.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Front, started 2026-11-12 08:05 UTC, resolved after 5.2 h, 3 update(s); edited after publishing.
- Title
- [by_company_00015] Delays on channel imports for a subset of us-west-1 customers
- Vendor
- Front
- Date
- URL
- https://rewindex.com/company/front/incidents/5t2993333kk2
Front profileRecent Front incidentsAll outages on November 12, 2026Front in November 2026MarkdownJSON