Sinch: Planned Maintenance - Conversation API
Affected components: Conversation API - CoreCore
Timeline of updates
- scheduled
Dear Client,
We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a Maintenance of the Conversation API at the time specified below.
Type: Maintenance - Conversation API
Start Time: 2026-11-12 08:00 UTC
End Time: 2026-11-12 10:00 UTC
Impact: Clients may experience delayed delivery and receipt of messages routed via the conversation API during the maintenance window.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled, we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Sincerely,
Sinch - in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed
The scheduled maintenance has been completed.
Changes Rewindex caught on this incident
- Incident updated: Planned Maintenance - Conversation API
- Incident updated: Planned Maintenance - Conversation API
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-29 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3c61acba0ebfc9ae…
Rewindex captured a newer version after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Maintenance posted by Sinch, started 2026-11-12 08:00 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.
- Title
- Planned Maintenance - Conversation API
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/2l745y8rymwt
Sinch profileRecent Sinch incidentsAll outages on November 12, 2026Sinch in November 2026MarkdownJSON